The Zhetisu Regional Department of State Revenue (including its territorial divisions) provided 1,066,955 services during the first 7 months of 2026, of which 1,066,608, or 99.96%, were provided electronically, (including 7,060 via the “e-Government” web portal and 1,154 via the “E-Licensing” State Database), 332 (0.03%) on paper, and 15 through the State Corporation.
In July 2026, the Department provided 172,825 services, of which 172,796 (or 99.98%) were provided electronically (including 523 via the “e-Government” web portal, and the “E-Licensing” State Database—190 services), on paper—29, or 0.02%, and through the State Corporation—0.
During the reporting period (July 2026), the following services were recognized as having been requested electronically:
- “Acceptance of tax returns” – 24,613, or 14.24%;
- “Acceptance of transit declarations” – 118,055, or 68.32%
Number of justified refusals to provide government services electronically – 1,575.
No violations of service delivery deadlines were identified in the provision of public services during the reporting period.
In July 2026, 1,953 outreach activities were conducted, including articles, media and social media posts, live broadcasts, radio announcements, television appearances, and more.