The Department of State Revenue for the Zhetisu Region (including territorial divisions) provided 749,249 services in the first five months of 2026, of which 748,967, or 99.96%, were provided electronically (including via the “e-Government” web portal - 5,798, and the “E-Licensing” State Database - 775 services), on paper – 269, or 0.04%, and through the State Corporation – 13.
In May 2026, the Department provided 142,731 services, of which 142,691 (99.97%) were provided electronically (including 661 via the “Electronic Government” web portal, the “E-Licensing” State Information System – 150 services), on paper – 40 or 0.03%, and through the State Corporation – 0.
During the reporting period (May 2026), the following services were recognized as being requested electronically:
- “Acceptance of tax returns” – 17,627 or 12.4%;
- “Acceptance of transit declarations” – 100,713 or 70.6%
The number of justified refusals to provide public services electronically was 1,658.
No violations of service delivery deadlines were identified during the reporting period.
In May 2026, 688 informational events were held, including articles, publications in the media and on social media, live broadcasts, radio announcements, television appearances, and others.