The Zhetisu Regional Department of Public Revenue (including its territorial divisions) provided 460,106 services during the first three months of 2026, of which 459,914 (99.96%) were provided electronically (including via the “e-Government” web portal - 4,116, and the “E-Licensing” State Database - 437 services), on paper – 179 or 0.04%, and through the State Corporation – 13.
During the reporting period (March 2026), the following services were recognized as having been requested electronically:
- “Acceptance of tax returns” – 31,328 or 6.8%;
- “Acceptance of transit declarations” – 94,188 or 20.5%
The number of justified refusals to provide public services electronically was 2,211.
No violations of service delivery deadlines were identified during the reporting period.
In March 2026, 5,147 informational events were held, including articles, publications in the media and on social media, live broadcasts, radio announcements, television appearances, and others.