The Zhetisu Regional Department of Public Revenue (including its territorial divisions) provided 156,407 services in January 2026, of which 156,327, or 99.9%, were provided electronically (including via the “e-government” web portal - 1,147, and the “E-Licensing” State Database - 122 services), on paper – 74 or 0.1%, and through the State Corporation – 6.
During the reporting period (January 2025), the following services were recognized as in demand in electronic form:
- “Acceptance of tax returns” – 38,079 or 24.4%;
- “Acceptance of transit declarations” – 95,220 or 63.2%
The number of justified refusals to provide public services electronically was 2,181.
No violations of service delivery deadlines were identified during the reporting period.
In January 2026, 3,927 informational events were held, including articles, publications in the media and on social media, live broadcasts, radio announcements, television appearances, and other activities.