The Department of State Revenues for the Zhetisu region (including territorial divisions) provided 820,840 services in the first 6 months of 2025, of which 819,584 or 99.9% were provided electronically (including 3,999 through the e-government web portal, 772 services through the State Revenue Department E-licensing), 1,231 or 0.1% on paper, and 25 through the State Corporation.
In June 2025, the Department provided 133,460 services, of which 133,290 or 99.9% were provided electronically (including 1,422 services through the e-government web portal, 150 services through the e-licensing State Database), 170 or 0.1% on paper, and 0 through the State Corporation.
During the reporting period (June 2025), the following services were recognized as in demand in electronic form:
- "Reception of tax reports" - 12,681 or 9.5%;
- "Reception of transit declaration" - 94,396 or 70.9%
The number of motivated refusals to provide public services is 2,289, of which 2,288 were in electronic form and 3 were in paper form.
No violations of service deadlines were found in the provision of public services during the reporting period.
In June 2025, 5968 explanatory events were held, including articles, publications in the media, social networks, live broadcasts, radio announcements, television appearances, etc.
In June, the Department, in accordance with the Control Action Plan for the 1st half of 2025 (Department Order No. P-522 dated 09.12.2024), the order of the Head of the Department dated 13.06.2025 No. K-222, and also in accordance with paragraph 13, 41 of the Rules for State Control over the Quality of Public Services, approved by the order of the Chairman of the Agency of the Republic of Kazakhstan for Civil Service Affairs and Anti-Corruption dated December 8, 2016 No. 78, a scheduled inspection was conducted in the State Revenue Department for Aksu, Alakol, Sarkan districts on issues of providing public services stipulated by the Register of State Services, as well as the “Secret Consumer” method.