Analytical report
to the report on internal control over the quality
of public services provided
for April 2025
The Department of State Revenues for the Zhetisu region (including territorial divisions) provided 558,875 services in the first 4 months of 2025, of which 558,028 or 99.8% were provided electronically (including 2,013 services through the e-government web portal, 523 services through the State Revenue Department of the E-Licensing Department), 823 or 0.2% on paper, and 24 through the State Corporation.
In March 2025, the Department provided 141,752 services, of which 141,536 or 99.8% were provided electronically (including 811 services through the e-government web portal, 179 services through the e-licensing State Database), 216 or 0.2% on paper, and 0 through the State Corporation.
During the reporting period (for April 2025), the following services were recognized as in demand in electronic form:
- "Reception of tax reports" - 26,843 or 19%;
- "Reception of transit declaration" - 87,302 or 61.7%
The number of motivated refusals to provide public services is 491, of which 490 were in electronic form and 1 in paper form. No violations of service deadlines were found in the provision of public services during the reporting period.
In April 2025, 6,112 explanatory events were held, including articles, publications in the media, social networks, live broadcasts, radio announcements, television appearances, etc.