On September 11, 2026, employees of the Department of State Revenue for the Zhambyl Region took part in the traditional annual regional football tournament among representatives of law enforcement agencies, law enforcement bodies, and government bodies.
The tournament was dedicated to the memory of Lieutenant Colonel Adylbay Dastan Adylbayuly of the National Security Committee.
The team of the Department of State Revenue for the Zhambyl Region достойно represented the Department, demonstrating team spirit, mutual assistance, and the will to win.
🏆 This time, we didn’t manage to secure a prize‑winning place, but the main thing is participation, sporting unity, and the opportunity to strengthen teamwork.
Such events help to unite the team, strengthen friendly ties between government and law enforcement agencies, and promote a healthy lifestyle.
🔰 On August 28, 2026, a “press conference” was held at the regional communications service of the Zhambyl Region.
🎤Speakers: Shayduyev Kabylbek Bekturganuly – Deputy Head of the Department of State Revenue for the Zhambyl Region;
Nurmakhanbetov Erlan Mirambekovich – Head of the Department of Outreach and Call Center of the Department of State Revenue for the Zhambyl Region.
🔷 Topics: 1) The results of the work of the state revenue bodies of the Zhambyl Region in tax administration;
2) On the results of the work of the state revenue bodies in countering the shadow economy and implementing the project to bring businesses out of the shadow;
3) Consumers’ demand for fiscal receipts and strengthening cash discipline;
4) Regarding the criteria for classifying imported goods for business purposes.
You can watch the full version of the broadcast ⬇️ via the link:
YouTube: https://www.youtube.com/live/DsoJEfOXclU
Department of Explanatory Work and Contact Center DGD in Zhambyl region
On the correct filling of column 31 of the goods declaration
The Department of State Revenue for the Zhambyl Region draws the attention of participants in foreign economic activity to the need to strictly comply with the requirements for filling out column 31 of the goods declaration “Cargo units and description of goods”.
When filling out column 31, it is necessary to provide complete and accurate information about the declared goods, which allows them to be identified and the corresponding ten‑digit HS code of the EAEU can be determined.
In the product description, if relevant information is available, it is necessary to indicate its name, manufacturer, trademark, brand, model, article number, technical and commercial characteristics, composition, quantity, units of measurement, and other characteristics necessary for identifying the product, calculating customs duties, and complying with prohibitions and restrictions.
Please note: incomplete or incorrect product descriptions may lead to the need to clarify the submitted information, additional requests from customs authorities, delays in customs operations, and may also hinder the correct automated processing of data in the NIP “KEDEN”.
In this regard, participants in foreign trade are advised to carefully check the completeness and accuracy of the information declared in column 31 before submitting the declaration.
Correct filling of column 31 is an important condition for the efficient and timely completion of customs operations.
We ask participants in foreign trade to pay special attention to this issue and ensure that the goods declarations are filled out correctly.
💳 Cash payments:
Payment for goods, works or services in cash, payment cards or mobile payments. Any sale with receipt of money is considered a cash payment.
🧾 What is a CMM receipt:
A cash register receipt is the primary document confirming the fact of payment. Issued:
* Paper;
* Electronically via a cash register or the E-Salik Business mobile app.
⚠️ Violations and liability:
* Failure to issue a receipt or issuing a receipt for the wrong amount — warning, repeated offense — fine:
o SMEs: 20-30 MCI
o Large business: 40-50 MCI
✅ Requirements for using cash registers:
o termination of business, liquidation, or reorganization;
o technical malfunction;
o theft or loss;
o replacement with a new model.
💡 Important:
* The cash register helps to control income, calculate taxes correctly, and protects the entrepreneur from fines. The receipt protects the consumer's rights.
* Even if the payment is made online or by card, a receipt is required.
Department of Explanatory Work and Contact Center DGD in Zhambyl region
Key point: if an individual imports goods from EAEU member states into Kazakhstan in quantities or at a value exceeding the established criteria, such import is considered to be carried out for business purposes.
Importing goods is considered to be for business purposes if, during a calendar year, the value of the imported goods exceeds 360 times the MCI established as of January 1 of the relevant financial year.
Within one year, the import is considered to be for business purposes if, per person, the following quantities are exceeded:
These criteria do not apply to used goods that are necessary during the journey and/or at the destination.
The following factors are taken into account:
Remember: when importing goods from the EAEU, pay attention not only to their value but also to the quantity of certain types of goods. If the established criterion is exceeded, the import is considered to be carried out for business purposes.
Department of Explanatory Work and Contact Center DGD in Zhambyl region
At the road checkpoints in Kazakhstan, an automated electronic queue system called CarGoRuqsat is in operation; it is designed to pre‑book the date and time for cargo vehicles to cross the state border.
The system was launched in pilot mode in November 2022. The developer is JSC “Information and Accounting Center” of the Ministry of Finance of the Republic of Kazakhstan.
🔹 What does the system provide?
🔹 How to use?
The carrier must register via the official QOLDAU portal (link: cgr.qoldau.kz/ru/start), select a checkpoint and an available time slot. Information about the need to arrive is displayed in the personal account at least 24 hours before the booking date and time. Push or SMS notifications may also be sent.
Arrival at the checkpoint is carried out in accordance with the established electronic queue. If the vehicle does not arrive on the scheduled day, the booking is automatically cancelled.
❗ Important:
An electronic queue is required for trucks, including those with trailers, and semi‑trailer tractors. No booking is required for passenger cars and buses.
💰 Payment:
If the service cannot be provided due to the user’s fault, the paid amount is non‑refundable. A previously booked queue can be rescheduled once to another date and time.
📍 CarGoRuqsat in the Zhambyl Region
The system was introduced:
As of August 1, 2026, 131,824 ATCs have passed through the system since the beginning of the year:
“Karasu” – 85,628, “Sypatay Batyr” – 20,277, “Aisha Biby” – 15,902, “Aukhatty” – 5,289, “Korday” – 4,728.
The system also provides for VIN code verification. Starting from April 3, 2025, if there is an active booking for a vehicle, it will be impossible to make a new booking before the previous one is cancelled.
CarGoRuqsat is digitizing the management of border queues, enabling carriers to plan border crossings, routes, and cargo delivery deadlines in advance.
Department of Explanatory Work and Contact Center DGD in Zhambyl region
From August 11 to 13, 2026, the State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan held off-site training seminars in Taraz on the topic: “Algorithm of actions for officials of mobile groups of state revenue authorities when conducting customs control during the inspection of motor vehicles and in cases where signs (facts) of illegal movement of goods are identified.”
The seminars were attended by employees of the mobile groups of the State Revenue Departments of Almaty and Shymkent cities, as well as the Zhambyl and Almaty regions.
The off-site training seminars and meetings with relevant territorial units were held to develop unified approaches and practices in the activities of mobile groups, exchange experience, study regional practices, and analyze and discuss current and problematic issues arising in the course of customs control.
During the seminars, current issues related to the main areas of regional activities were considered, practical cases were reviewed, and specific issues requiring coordinated solutions were discussed.
Following the events, the participants exchanged practical experience and discussed further measures to improve the activities of mobile groups.
The implementation of modern approaches to tax and customs administration is aimed at establishing a convenient and transparent system of interaction between the state and business, as well as ensuring the effective implementation of the tax and customs policy of the Republic of Kazakhstan.
Department of Explanatory Work and Contact Center DGD in Zhambyl region
On August 14, 2026, at the Taraz‑Arena sports complex in the city of Taraz, in honor of the professional holiday marking the anniversary of the establishment of state revenue bodies, sports and festive events were held among employees of the state revenue bodies of the Zhambyl Region. Sports competitions were held in mini‑football, chess, and table tennis. The participants demonstrated high activity, team spirit, mutual support, and cohesion.
The Spartakiad was not only an opportunity to promote a healthy lifestyle among employees but also contributed to strengthening team spirit, fostering friendly relationships between colleagues, and improving the level of interaction within the team.
The event was aimed at honoring specialists who have devoted their work to the field of state revenues, as well as at strengthening unity, mutual understanding, and cooperation within the team.
Department of Explanatory Work and Contact Center DGD in Zhambyl region
The State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan informs taxpayers of the procedure for offsetting or refunding taxes, budget payments, penalties, and fines that have been overpaid or paid in error.
In accordance with the Tax Code of the Republic of Kazakhstan, the refund of overpaid amounts or amounts paid in error—covering taxes, budget payments, penalties, and fines—is carried out by state revenue authorities based on a taxpayer's application, through the transfer of funds to the bank account specified in the application.
The form of the tax application for the offset and/or refund of taxes, budget payments, customs payments, penalties, interest, and fines was approved by Order № 637 of the Minister of Finance of the Republic of Kazakhstan dated October 28, 2025.
Refunds of taxes and budget payments for which personal accounts are maintained are processed by the state revenue authority at the location where the personal accounts are kept. Refunds of budget payments for which personal accounts are not maintained (such as state duties or registration fees) are processed by the state revenue authority at the location where the payments were made.
Please note that the public service "Offsetting and refunding of taxes, budget payments, penalties, and fines" is not provided through the "e-Otinish" Unified Platform for receiving and processing all citizen inquiries.
To ensure the timely refund of tax amounts and budget payments that were overpaid (or paid in error), the prescribed tax application form must be submitted via one of the following methods:
- in paper format — through the "Government for Citizens" State Corporation JSC;
- in electronic form — via the eGov.kz digital government web portal or the "Taxpayer's Cabinet" web application.
Please take this information into account when applying for a refund of tax amounts and budget payments that were overpaid or paid in error.
On July 22, 2026, Deputy Head of the Department and Ethics Commissioner K. B. Shaiduev held a seminar-meeting to inform the Department's personnel about the "formation of an anti-corruption culture in society, absolute intolerance towards corruption, and the norms of the Ethics Code."
In his report, the Ethics Commissioner explained the requirements of the laws of the Republic of Kazakhstan on anti-corruption, the Ethics Code, and the Law on Public Service, as well as the rules on disciplinary penalties for public servants, which were approved by Decree No. 152 of the President of the Republic of Kazakhstan dated December 29, 2015.
In addition, the ethical code requires civil servants to comply with generally accepted moral and ethical standards, follow the restrictions established by law, demonstrate integrity in society and in their interactions with citizens, avoid rudeness and humiliation, and adhere to the norms and principles of behavior.
Department of Explanatory Work and Contact Center DGD in Zhambyl region