Today, on June 24, 2026, the Department conducted technical training for employees on the topic: "Indicators of the transparency index for incoming applications to the IS “e-Otinish”. During the training, the procedure for handling incoming requests, the requirements for their timely and high-quality consideration, as well as the indicators influencing formatting the transparency index were reviewed. Special attention was paid to the compliance with deadlines and the quality of appeals execution, aiming to improve operational efficiency and ensure transparency within the state revenue authorities' activities.