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Pursuant to Order No. 39 of the Ministry of Digital Development, Innovation, and Aerospace Industry of the Republic of Kazakhstan, dated January 31, 2020 (as amended by the order оf 13.03.2026 №145/НҚ), «On Approval of the Register of Public Services», state revenue authorities provide 40 public services, consisting of 23 tax-related and 17 customs-related services.
Of these, 36 services - representing 90% of the total -are automated, with 34 accessible via the e-Government portal. Additionally, 16 types of services can be obtained through the NJSC “State Corporation” Government for Citizens
Currently, a primary focus for state revenue authorities is the delivery of public services in digital format. In the East Kazakhstan region, authorities now provide more than 99% of public services electronically.
To date, taxpayers can choose to access these services through the following information systems:
Taxpayer’s Cabinet
State Revenue Committee Portal (kgd.gov.kz)
The Committee’s Open API services
e-Government Portal (eGov.kz) and eLicense.kz
Mobile Applications: eGov mobile, e-Salyq Azamat, e-Salyq Business, and third-party banking apps such as Kaspi, Halyk Bank, Bank CenterCredit, Home Credit Bank, and others.
"In 2025, the new Integrated Tax Administration System ITAS was fully launched, consolidating the functionality of seven legacy systems: INIS, CUPA, Excise, SONO, KNP, Portal, and IB. The ITAS implementation has reduced document processing times, accelerated the revocation of orders to suspend bank account operations, and simplified tax compliance, has enhanced the interaction between taxpayers and state revenue authorities ( for instance, by enabling electronic responses to notifications).
Overall, state revenue authorities are implementing comprehensive measures for creating favorable conditions for taxpayers, ensuring the delivery of timely and high-quality public services.
Question: How can I download the application to the violation notification in the taxpayer's office?
Answer: In the Taxpayer's Office, a new notification received based on the results of desk control is opened automatically. For further work, it is necessary to mark the introduction. It is also necessary to take into account that only the notification itself will be sent to the taxpayer's office based on the results of the desk check, and the attachment to it must be requested to your email address.
To do this, it is necessary:
- Go to the notification log in the taxpayer's office;
- The "Actions" column displays the envelope image.;
- You need to click on it, a window will appear;
- In the window you need to enter your email address and click the "Send" button;
- You will receive a message by mail;
He will receive a desk control notification and its appendices as an attachment.
Question: I provide taxi services, can I switch to a special tax regime using a mobile application?
Answer: Yes, using the e-Sales Business mobile app A taxpayer, with the exception of a newly formed one, has the right, in accordance with the conditions of application of Article 686-2 of the Tax Code, to switch to a special tax regime using a special mobile application - from a generally established taxation procedure, special tax regimes based on a patent, for peasant or farm enterprises.;
Individual entrepreneurs, based on the income they receive for services rendered or work performed using Internet platforms in accordance with the Social Code of the Republic of Kazakhstan, apply a special tax regime using a special mobile application.
Question: Where can I see the amounts of calculated taxes?
Answer: On the portal of the State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan www.kgd.gov.kz (in the "Electronic services" section, the "Information on the absence (presence) of tax arrears" tab);
- On the E-Government portal (egov.kz ) (Customs and Taxes - Taxation -Services- Review and payment of tax arrears;
- In the E-SalykAzamat mobile application (Menu-Electronic services- Service on arrears of tax and social payments);
- In the e-SalyqBusiness mobile application (Services – Personal account statement).
- In mobile applications of banks.