For the period from January 01 to April 30, 2026 (4 months of 2026), the state revenue authorities of the Karaganda region provided 300,113 public services, of which the largest part of 299,520 services or 99.8% were provided through electronic appeals submitted through the electronic government portal and the departmental portal, 537 services or 0.2% were provided through According to paper applications, 56 services were provided on an alternative basis through the Government for Citizens State Corporation.
Compared to the same period in 2025, the total number of services provided decreased by 41,547 services or 12.2%.
At the same time, the share of electronic services in the total number increased by 0.2%: in 4 months of 2025, this figure was 99.6% (out of a total of 341,660 services, 340,239 services were provided electronically).
1,629 explanatory events were held to improve the quality of public services in the form of seminars, round tables, briefings, conferences, publications and media announcements.
Explanatory measures to improve the quality of public services covered 54,478 people.
For the state service "Receiving tax reports", the share of electronic services in the total number of services rendered in 4 months of 2026 was 99.8% (out of a total of 239,625 services, 239,229 services were rendered electronically).