For the six months of 2022, the State Revenue Department for the Almaty region (including territorial divisions) totaled 930 540 services rendered, of which 917 521 or 99% were provided electronically (including those rendered in the region through the web portal "electronic government" – 5 081, SDB "E-licensing" – 1 167 services), on paper – 13 002 or 1%, as well as through the State Corporation – 17 or 0.002%.
At the same time, for the month of June 2022, the total number of services rendered amounted to 122 914, of which 120 197 or 98% were provided in electronic form (in addition, 1 294 were provided in the region through the e-government web portal, SDB " E-licensing" - 243 services), on paper – 2 714 or 2%, as well as through the State Corporation – 3 or 0.002%.
For the reporting period (for the month of June 2022), the following services were recognized as in demand:
- "Acceptance of tax reporting" 23 203 or 18,9%;
- "Extract from the personal account on the state of settlements with the budget, as well as on social payments" – 19 038 or 15,5%.
During the reporting period, there were no violations of the law in the provision of public services.
So, in June 2022, 1 052 explanatory events were held, namely, articles, publications in the media, social networks were published, live broadcasts were conducted regarding the “Visual Inspection”, the introduction of accompanying waybills for goods (SNT), the introduction of universal declaration, the mobile application " e-Salyq Azamat", digital labeling for tobacco products, the use of online cash registers, anti-corruption culture and compliance with the Code of Ethics, as well as regarding the procedure for the provision of public services.
Territorial departmental departments conduct technical studies on an ongoing basis in order to improve the skills of workers providing public services.