For the two months of 2022, the State Revenue Department for the Almaty region (including territorial divisions) totaled 378,608 services rendered, of which 375,398 or 99.2% were provided electronically (including those rendered in the region via the web - e-government portal - 847, SDB "E-licensing" - 321 services), on paper - 3,201 or 0.8%, as well as through the State Corporation - 9 or 0.002%.
At the same time, for the month of February 2022, the total number of services rendered amounted to 229,522, of which 227,749 or 99.2% were provided in electronic form (in addition, 459 were provided in the region through the e-government web portal, SDB "E-licensing" - 209 services), on paper - 1,766 or 0.8%, as well as through the State Corporation - 7.
For the reporting period (for the month of February 2022), the following services were recognized as in demand:
- "Acceptance of tax reporting" 113,459 or 49.4%;
- "Extract from the personal account on the state of settlements with the budget, as well as on social payments" - 40,512 or 17.7%.
During the reporting period, there were no violations of the law in the provision of public services.
Territorial departmental departments conduct technical studies on an ongoing basis in order to improve the skills of workers providing public services.
Also, in February, the Department conducted an audit of the organization of the activities of the Service Delivery Centers using the “Mystery Consumer” method and a thematic audit of the quality of the provision of public services in the State Revenue Offices in the Yeskelda, Karatal, Koksu districts and the cities of Tekeli, Taldykorgan (base: order of the State Revenue Department in Almaty region dated February 10, 2022 No. K-31).