
EI IS Support Service
E-mail address of the technical support of the information system for receiving and processing electronic invoices: esfsd@mgd.kz
All requests sent to esfsd@mgd.kzs are registered in the system, they are assigned a category and priority, according to which further processing is carried out.
Support service working hours:
9: 00 to 18: 30 / Mon-Fri/ Nur-Sultan time.
Rules for making requests to the Support Service.
The official community "Electronic Invoices Information System "operates on the social network Facebook. This community contains information on releases about ongoing work, current news, and also has the opportunity to publish comments, questions, and suggestions about the system.
Link to the community: https://www.facebook.com/groups/esf.gov.kz/