
Fundamental changes in the social service system were initiated in 2009 with the adoption of the Law of the Republic of Kazakhstan "on special social services". At the initial stages of improving the social service system, standards for the provision of special social services were introduced, tariffs for services in the public and private sectors were established, the Foundation for the formation of the Institute of social work was laid, and a mechanism for public procurement in the non-governmental sector was introduced.
In the implementation of the Program article of the President of the Republic of Kazakhstan N. Nazarbayev " a View to the future: Modernization of public consciousness" and the concept of social development of the Republic of Kazakhstan until 2030 the Concept developed further deepening of modernization of the system of rendering special social services, which is a logical continuation of modernization in the system and provides for further deepening of measures aimed at improving the quality of services provided and their availability, information systems as well as institutional development services.
In Karaganda region, there are 11 medical and social institutions (hereinafter referred to as MSU) that provide special social services in a hospital that serve people in difficult situations.
In the framework of the monitoring activities of medical and social institutions, all of MSU region created public councils with the inclusion in the composition of the relatives of the ward, aimed at ensuring transparency and openness of local government activities, public comments, proposals and recommendations of citizens, public associations etc. when decisions of the LSG.
Holding online meetings with relatives of service recipients with the participation of representatives of the public Council has already become a practice of the LSG, especially in view of the quarantine measures to prevent the spread of coronavirus infection among service recipients and employees of the LSG.
However, in accordance with the amendments to the legislation on pension provision to persons who reside in LSG in the hospital and being on complete state providing, state social benefits on disability and loss of breadwinner and pension for years of service paid in the amount of 30 percent of the size of benefits and pensions appointed in accordance with applicable law.
Listing 70 percent of scheduled benefits is made on control accounts of cash (hereinafter nm) of MSU and used in accordance with the Rules of use of pension payments for age, seniority and social allowances for disability, for survivors of medico-social institutions (organizations), approved by order of acting Minister of health and social development of the Republic of Kazakhstan dated February 24, 2016 No. 139.
In this regard, representatives of public councils also participate in conducting public monitoring of compliance with the rights of service recipients, including the expenditure of funds held in the control cash accounts of LSG.