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How to get advice on social and labor issues?

If you have any questions about labor relations and social issues, you can contact the "Government for Citizens" Contact Center every day from 09.00 to 20.00 by calling the free short number 1411 from your landline and mobile phone.

The contact center provides information and consulting services on the following issues:

  • pension provision;
  • social security and social insurance;
  • labor relations;
  • employment of the population;

The center also accepts applications for online psychological counseling for persons raising children with disabilities.

In addition, you can contact the Contact Center by e-mail info@info.mintrud.kz and through the web portal: www.info.mintrud.kz.

Note that a few months ago a pilot project was launched - the information portal "Electronic Labor Exchange" for the provision of public services "Assistance to job seekers and the unemployed" and "Assignment of social benefits in case of job loss". The process of providing services is initiated by the client in the "personal account" on the Electronic Labor Exchange using an EDS.

Дата публикации
04 марта 2021
Дата обновления
04 марта 2021
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