Today, Kazakhstanis can receive more than 90% of government services independently online through the eGov.kz portal. Plus - useful alternatives (mobile applications of Public Service Center, eGov Mobile, @kenes1414bot in Telegram).
If a trip to the public service center is unavoidable, follow these simple tips:
1. Make sure once again that the service is not available online, because the list is constantly expanding;
2. Not available? Then we advise you to book a queue at the Public Service Center. Of course, this is not a prerequisite, but booking will help save your time. You will only need to arrive 10-15 minutes before your chosen time;
3. Be sure to take your ID with you. And yes, check if it has expired;4. Call the call center 1414 to find out what additional documents you need to receive the service.