In accordance with the Administrative Procedural Code of the Republic of Kazakhstan dated June 29, 2020 No. 350-VI, the department's specialists consider the appeals of individuals and legal entities within the established time frame.
The number of applications considered by the department as of 01.10.2021 is 1940, of which the appeal of individuals is 795, legal entities -1133, including complaints – 50.
Of these:
-on pension and social security issues-1597,
-on the establishment of disability-280,
- for other issues (accessibility, legal, etc.)-63.
For 3 months, i.e. after the entry into force of the APPC (from July 1, 2021), 257 appeals were considered, 233 of them were directly considered by the department, 12 were redirected by affiliation, including 22 complaints.
In particular, according to Article 73 of the Administrative Procedural and Procedural Code "Hearing", 30 appeals were considered, of which:
by the ITU -21 department
department of pension and social security - 8
department of control- 1
The Department provides 15 types of public services . As of October 01, 2021, the department provided – 23605. Of these:
- departments of medical and social expertise – 4740;
- pension and social security departments – 18865.