In accordance with the Social Code of the Republic of Kazakhstan, the UAPF annually, no later than five working days after the official publication of the law on the republican budget for the next financial year, is obliged to publish in the media, as well as on its own Internet resource, the thresholds of minimum adequacy (TMA) of pension savings, calculated for the coming year.
Fulfilling this requirement, the UAPF publishes the TMA for 2024 and reports that the size of the TMA for 2024 remains at the level of the 2023 TMA.
Let us recall that TMA is the minimum amount of pension savings (formed through compulsory pension contributions) required to ensure a monthly pension not lower than the minimum pension. This is the estimated amount of pension savings, which is determined based on socio-economic indicators, as well as forecast calculations of future pension contributions (based on the minimum wage) and investment profitability. In other words, the minimum sufficiency threshold is the minimum that must remain in the account so that the investor, upon reaching retirement age, receives pension benefits (taking into account the minimum basic pension benefit) not less than the minimum pension amount.
The TMA is calculated in accordance with the methodology for determining the threshold for the minimum adequacy of pension savings (hereinafter referred to as the Methodology) (approved by Resolution of the Government of the Republic of Kazakhstan dated June 30, 2023 No. 521 (hereinafter referred to as Resolution No. 521)).
According to the Methodology, when calculating the TMA for 2024, the following socio-economic indicators for 2024 were used:
1) minimum wage - 85,000 tenge;
2) the minimum amount of the state basic pension benefit – 28,215 tenge;
3) minimum pension – 57,853 tenge;
4) the cost of living for calculating the amount of basic social benefits – 43,407 tenge.
Maintaining the same level of TMA (no increase compared to 2023) is partly due to an increase in the forecast annual percentage rate of return.
Thus, taking into account the approved socio-economic indicators and forecast calculations, the size of TMA for 2024 will remain at the current level.
The UAPF reminds that from 01.01.2024, the current funded system will be supplemented with a new conditional funded component - mandatory employer pension contributions (MEPC).
MEPC will be transferred from the agent's own funds and funds of individuals engaged in other paid activities (elected, appointed, or approved) only for employees born after January 1, 1975. The amount of the MERC is determined based on the monthly income of the employee considered for the calculation of MERC:
- from January 1, 2024 – in the amount of 1.5 percent;
- from January 1, 2025 – in the amount of 2.5 percent;
- from January 1, 2026 – in the amount of 3.5 percent;
- from January 1, 2027 – in the amount of 4.5 percent;
- from January 1, 2028 – in the amount of 5 percent.
At the same time, the monthly income of an employee, taken into account for calculating MERC, must be no less than the MRW (Minimum Wage Rate established for the respective financial year by the law on the republican budget) and must not exceed 50 times MRW established for the corresponding financial year by the law on the republican budget.
For tax agents choosing to pay MERC as part of a unified payment, as specified in Article 251 of the Social Code, the share of MERC in the unified payment rate on wages is as follows:
- from January 1, 2024 – 7.0 percent;
- from January 1, 2025 – 10.5 percent;
- from January 1, 2026 – 14.1 percent;
- from January 1, 2027 – 17.4 percent;
- from January 1, 2028 – 19.0 percent.
Below are the details for the transfer of MERC:
The transfer of mandatory pension contributions from the employer (MERC) is carried out by the agent through non-cash payments.
Individual entrepreneurs and self-employed individuals who do not have accounts in banks and organizations conducting specific types of banking operations (hereinafter referred to as banks) contribute MERC in cash to the UAPF in a bank for subsequent transfer to the UAPF. Withheld (accrued) MERC is transferred to the State Corporation using the following details:
|
Name |
Requisites |
|
Beneficiary |
NJSC “State Corporation “Government for Citizens” |
|
Beneficiary's Bank |
NJSC “State Corporation “Government for Citizens” |
|
Beneficiary's BIC |
GCVPKZ2A |
|
Beneficiary's IIC |
KZ12009NPS0413609816 |
|
Beneficiary's BIN |
160440007161 |
Payment destination codes.:
|
PDC |
Name of the payment destination code |
|
PDC 089 |
mandatory pension contributions from the employer |
|
PDC 098 |
penalty for late transfer of mandatory pension contributions from the employer |
|
|
|
The Unified Accumulative Pension Fund for 10 months of the current year (from 01.01 to 01.11. 2023) provided its contributors with more than 20 million services, of which about 14.4 million in electronic format, more than 4.7 million in automatic format. Over 1 million transactions were carried out in person, including in the fund’s offices and during field service.
One of the most popular services remains the issuance of statements on the status of an individual pension saving account (IPSA) - since the beginning of the year, more than 19 million have been issued. Of these, over 14.3 million were in electronic form, about 4.1 million more were sent automatically to addresses of contributors and beneficiaries who previously chose the “e-mail” method of informing and about 503 thousand statements were provided at the Fund’s offices.
Over the past 10 months since the beginning of the year, more than 293 thousand individual pension saving accounts were opened in the UAPF information base automatically upon receipt of the first contribution.
About 280 thousand applications were accepted to change details, of which more than 214 thousand were received in the Fund’s offices, and as a result of field services - more than 42 thousand. More than 18 thousand applications were received electronically.
Let us remind you that in the personal account on the website and in the mobile application of the UAPF, contributors (beneficiaries) have the opportunity to receive such services as making changes and additions to their details, obtaining a certificate of availability of an individual pension saving account, submitting an application for pension benefits in connection with the determination of disability 1 or 2 groups for an indefinite period, tracking the status of an application for benefit, transferring part of the savings to an investment portfolio manager, predictive calculation of a future pension using a pension calculator, etc. 24/7 anywhere in the world.
Behind the uninterrupted and safe operation of all UAPF information systems that provide services in electronic format, there is a clear organization of business processes, which is ensured by UAPF specialists. Thanks to their well-coordinated work, all new services introduced to improve services are in demand among the Fund’s investors.
In addition, many consumers of pension services prefer to contact the Fund’s employees personally. Over 10 months, over 1 million operations were carried out in a face-to-face format, more than 937 thousand services were provided directly at the Fund’s offices, and more than 125 thousand operations were carried out during on-site services.
Over the course of 10 months, Fund employees processed 8,654 applications for the transfer of pension savings to life insurance companies (LICs), and also executed 7,692 applications for the transfer of pension savings to pension portfolio managers.
For the UAPF, it is always a priority to provide high-quality consulting and information services to the Fund’s contributors (beneficiaries). As of November 1, since the beginning of 2023, the number of contributor requests through feedback channels amounted to 619 thousand.
As part of the outreach work, about 30 thousand road presentations were held, which were attended by more than 641 thousand people. Let us remind you that any company can apply for a presentation and consultation on the funded pension system with a visit to the office, for which you just need to call the call center at 1418 or contact the UAPF website or mobile application.
More than 39 thousand materials were published in the media.
Consulting services of the UAPF can be obtained through messengers (chat bot on WhatsАpp and Viber at +7 777 000 14 18), call center at 1418 (calls within Kazakhstan are free), on the corporate website enpf.kz, as well as on official pages UAPF on social networks Instagram, Facebook, VKontakte, Twitter, Telegram, Odnoklassniki.
For 9 months of the current year (from 01.01. to 01.10.2023), the Unified Accumulative Pension Fund provided 18.8 million services to its investors, of which more than 13 million in electronic format, more than 4 million in automatic format. 973,663 contributors were served, 856,794 people contacted the Fund’s offices directly.
One of the most popular services remains the issuance of statements on the status of an individual pension saving account (IPSA) - since the beginning of the year, more than 17.1 million have been issued. Of these, about 13 million (or 69.28%) are in electronic form, about 3 more, 7 million were sent automatically to the addresses of contributors and beneficiaries who had previously chosen the “e-mail” method of information, and almost 456 thousand statements were provided at the Fund’s offices.
Let us remind you that in the personal account on the website and in the UAPF mobile application, contributors (beneficiaries) have the opportunity to use services such as making changes and additions to their details, obtaining a certificate of availability of an individual pension saving account, submitting an application for pension benefits in connection with the determination of disability 1 or 2 groups for an indefinite period, tracking the status of an application for benefit payment, transferring part of the savings to an investment portfolio manager, predictive calculation of a future pension using a pension calculator, etc. 24/7 anywhere in the world.
Over the past 9 months since the beginning of the year, more than 262 thousand IPSAs have been opened automatically in the UAPF information base. This became possible thanks to the integration of the UAPF information systems and the State Database “Individuals”, from where the Fund receives identification data about new contributors (full name, year of birth, etc.) using IIN.
About 251 thousand applications for changing details were accepted, of which more than 196 thousand were received at the Fund’s offices.
UAPF field service departments: mobile agents and mobile office crews provided over 111 thousand services. As part of the outreach work, more than 26.5 thousand road presentations were held, attended by more than 568 thousand people. Let us remind you that any company can apply for a presentation and consultation on the funded pension system with a visit to the office, for which you just need to call the call center at 1418 or contact the UAPF website or mobile application.
For the UAPF, it is always a priority to provide high-quality consulting and information services to the Fund’s contributors (beneficiaries). As of October 1, 2023, the number of requests from contributors through feedback channels amounted to about 561.8 thousand.
Consulting services of the UAPF can be obtained through messengers (chat bot on WhatsАpp and Viber at +7 777 000 14 18), call center at 1418 (calls within Kazakhstan are free), on the corporate website enpf.kz, as well as on official pages UAPF on social networks Instagram, Facebook, VKontakte, X, Telegram, Odnoklassniki.
UAPF JSC informs that now, in order to abandon the methods of informing through postal services and (or) e-mail, which are losing their relevance, you do not need to go to the UAPF office and sign an agreement to change (determine) the method of information.
To refuse, you now just need to go to your personal account on the UAPF website or mobile application.
We explain how to do this:
If outdated methods of informing are abandoned in the personal account, the contributor has the opportunity, as before, to check and control his pension savings in his personal account.
Let us remind you that today every contributor (beneficiary) who has pension savings in the UAPF can obtain information about the state of pension savings 24/7 through a personal account:
- on the website enpf.kz or in the UAPF mobile application;
- on the e-government portal egov.kz.
Also, contributors (beneficiaries) can apply for an extract from the IPSA directly to the UAPF offices or continue to receive an extract by email in accordance with the chosen schedule, as well as through postal services (once a year), if they have chosen these methods of information earlier.
At the same time, please note that, in accordance with the provisions of the law, contributors (beneficiaries) are required to inform the UAPF about all changes affecting the fulfillment of UAPF obligations (including email address, telephone number, residential address, bank details) within ten calendar days. days from the date of such changes. The possibility of notification is available both through your personal account on the UAPF Internet resources, and by contacting the UAPF office.
Note that 92% of UAPF services are provided online. As a result of the rapid development of remote digital services, Internet information is gaining popularity as the most convenient and efficient format.
Most UAPF contributors receive services via smartphones or tablets, using the UAPF website or convenient functional mobile application. It is available in two languages: Kazakh and Russian, on Google Play, AppStore or Huawei AppGallery.
Methods for obtaining information about the state of pension savings through a personal account online allow you to have round-the-clock access to information anywhere in the world, regardless of your residential address, to objectively assess your pension rights in order to take steps to increase pension savings on the IPSA, to check the correctness, completeness and timeliness of contributions paid by employers. Thus, regular monitoring will allow you to be confident in your future.
UAPF JSC informs that in connection with the completion of the transition to the Bank-Client remote banking system of the National Bank of the Republic of Kazakhstan from September 1, 2023, it is possible to transfer pension contributions only to the new details of the UAPF.
|
Name |
Details |
|
BIC |
NBRKKZKX |
|
IIC |
KZ92125KZT1002303300 |
This information is primarily intended for contributors who make voluntary pension contributions (VPCs) on their own or through employers through second-tier banks and branches of Kazpost JSC.
As for the payment of compulsory pension contributions, compulsory occupational pension contributions, they are subject to transfer to the State Corporation, which, in turn, transfers them to the UAPF using the current details.
Being a high-tech financial institution with a personalized approach to the formation and planning of funded pensions, UAPF provides its contributors and beneficiaries with the opportunity to receive services in a format convenient for them. The priority is electronic services. Over 10 million (68.9%) transactions were carried out over 7 months of the current year in electronic format.
Thanks to the interaction of the UAPF with the information systems of state bodies, some services are provided automatically. About 23% of transactions (or 3.4 million) have been carried out since the beginning of the year in this format. Over the past 7 months, more than 191.3 thousand individual pension saving accounts were opened automatically upon receipt of the first pension contribution. In addition, applications for benefits upon reaching retirement age (more than 58 thousand since the beginning of the year) are processed automatically through the "Government for Citizens" State Corporation. Applications for lump-sum pension benefits for housing and medical treatment are automatically received from authorized operators (116.8 thousand for 7 months).
At the same time, the face-to-face format of appeals, which the residents of Kazakhstan used 774,107 times, remains relevant. More than 675.8 thousand services were rendered at the UAPF offices, another 93.5 thousand operations were carried out in the course of field service by the Fund's mobile teams of specialists, over 4.7 thousand pension services were received by Kazakhstanis through the subdivisions of Kazpost JSC.
The most popular UAPF service is still receiving a statement from an individual pension saving account (IPSA). Since the beginning of the year, contributors and beneficiaries have applied for information on the state of the IPSA more than 13.6 million times. This is 92% of all operations performed. At the same time, the preferred way to receive statements is also the electronic format, to which more and more UAPF clients are switching. Since the beginning of the year, 105.2 thousand times, contriibutors have applied to change the way of informing.
The activities of the UAPF enjoy great attention from the media. Over the past period (from January 1 to July 31 of the current year), the volume of materials about the Fund posted in various media based on UAPF reports amounted to about 26 thousand publications.
About 427 thousand requests were processed through feedback channels.
We remind you that UAPF consulting services can be obtained through instant messengers (chat bot in WhatsApp and Viber at +7 777 000 14 18), call center at 1418 (calls within Kazakhstan are free), on the corporate website enpf.kz, as well as on the official pages of UAPF in social networks Instagram, Facebook, VKontakte, Twitter, Telegram, Odnoklassniki.
In the Republic of Kazakhstan, by a joint order of the Minister of Labor and Social Protection of the Population of the Republic of Kazakhstan dated May 23, 2023 No. 163, the Minister of Health of the Republic of Kazakhstan dated May 26, 2023 No. 304, amendments and additions were made to the Regulations for the interaction of the competent authority with the authorized bodies of the Republic of Kazakhstan on the implementation of the Agreement on on pension provision for workers of the member states of the Eurasian Economic Union dated December 20, 2019, approved by orders of the Minister of Labor and Social Protection of the Population of the Republic of Kazakhstan dated March 4, 2021. No. 62, Minister of Health of the Republic of Kazakhstan dated April 28, 2021 No. 249 (hereinafter referred to as the Regulations), which entered into force on May 26, 2023.
In accordance with the amendments and additions to the Regulations:
1) the competent authorities in the Republic of Kazakhstan to confirm the work experience of workers of the EAEU Member States are UAPF JSC, the Committee for Labor and Social Protection of the Population of the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan and their territorial divisions;
2) upon receipt from the competent authority of the EAEU Member State of the form "Request" on the length of service of the worker in the territory of the Republic of Kazakhstan for the period:
- from January 1, 1998, the competent authority of the Republic of Kazakhstan sends to the competent authority of the Member State that sent the request a response with the form "On work experience" attached, based on the data on the payment of mandatory pension contributions available in the information system;
- from March 13, 1992 to December 31, 1997, the competent authority of the Republic of Kazakhstan, within the time limits established by the Administrative Procedure and Procedure Code of the Republic of Kazakhstan, takes measures to request the necessary information, documents from the employer (its successor) or archival institutions, which, after their receipt, will be sent to the competent authority of the EAEU member state by filling out the form "On work experience"
Recall that the Agreement on Pension Provision for Workers of the Member States of the Eurasian Economic Union dated December 20, 2019 (hereinafter referred to as the Agreement) entered into force on January 1, 2021 and applies to workers and family members.
In accordance with the provisions of the Agreement:
- the formation of pension rights of workers is carried out at the expense of pension contributions on the same terms and in the same manner as the formation of pension rights of citizens of the state of employment (Article 3);
- in the Republic of Kazakhstan, pension contributions include pension contributions to the UAPF (Article 1);
- the realization of the right to the appointment and payment of pensions to workers (family members) is carried out on the same conditions as for citizens of the state of employment (Article 3);
- types of pensions assigned under the Agreement are defined by Article 2 of the Agreement.
UAPF JSC (hereinafter - UAPF) informs about the procedure for taxation of a lump-sum benefit payment for burial, made from the pension savings of a deceased person.
In accordance with paragraph 3 of Article 242 of the Social Code of the Republic of Kazakhstan dated April 20, 2023 No. 224-VII ZRK, in the event of the death of a person who has pension savings in the UAPF, his family members of the UAPF are made a lump-sum benefit payment for burial at the expense of the pension savings of the deceased person within an amount in the amount of 94 times the monthly calculation index (MCI) established for the corresponding financial year by the law on the republican budget, but not more than the funds of the deceased person available on the individual pension account. This lump sum payment is not subject to personal income tax.
If, after making a lump-sum benefit payment for burial, the balance of pension savings on the individual pension saving account of the deceased person amounts to an amount not exceeding the minimum pension established for the corresponding financial year by the law on the republican budget, this balance is also paid to the family members of the deceased along with a lump-sum benefit payment for burial.
At the same time, since, according to subparagraph 18) of paragraph 1 of Article 341 of the Code of the Republic of Kazakhstan On taxes and other obligatory payments to the budget, benefit payments for burial within the amount of 94 times the MCI are excluded from the income of an individual subject to taxation within the amount of 94 times the MCI, the amount of the balance of pension savings on the individual pension saving account of the deceased person, upon payment, it is subject to taxation at the standard rate of 10 percent of individual income tax.
More than 11.5 million statements on the status of individual pension saving accounts (IPSA) were issued by the Unified Accumulative Pension Fund to contributors (beneficiaries) for six months (from January 01, 2023 to July 01, 2023). Of these, 8.7 million (75.8%) were issued in electronic format, 2.5 million (21.4%) in automatic mode, and 281.2 thousand (2.4%) at the Fund's offices. Thus, the issuance of the IPSA statements remains the most popular service of the UAPF.
For six months, the Fund has provided contributors (beneficiaries) with 12.5 million services, of which 8.8 million in electronic format and 2.7 million in automatic format. Accordingly, 92% of services are provided remotely.
However, some contributors (beneficiaries) still prefer the personal service of UAPF. For 6 months, 663.8 thousand services were provided in full-time format (5.3% of the total volume of services), of which 570.9 thousand services were provided in the Fund's divisions. Compared to the same period last year, face-to-face services were provided by 20.9% less, which confirms the growing popularity of online services. Let us remind you that the address of the branch of the Fund closest to you can be found on the website www.enpf.kz or in the БЖЗҚ/ENPF mobile application.
The UAPF field service departments are also actively working, providing more than 88.6 thousand services, of which about 6.6 thousand services were provided to people from socially vulnerable groups of the population.
The most important task for the UAPF is outreach to people, the purpose of which is to increase the level of literacy, knowledge about how to form a pension, and involve them in the process of accumulating and multiplying it. As part of outreach activities, 17.5 thousand road presentations were held, which is 20.6% more than in the same period last year. During the presentations, 379 thousand people received information about the funded pension system and individual consultations. For 6 months since the beginning of the year, more than 22.1 thousand materials have been placed in the media at the initiative of the UAPF, which is 29.7% more than in the same period last year.
UAPF pays special attention to the quality of consulting services. In addition to face-to-face appeals, contributors and beneficiaries can receive the information they need through various channels: in the call center at 1418 (calls within Kazakhstan are free), on the corporate website www.enpf.kz, in the БЖЗҚ/ENPF mobile application, through a chat bot in WhatsApp and Viber at +7 777 000 14 18 and on the official pages of the UAPF in social networks Instagram, Facebook, VKontakte, Twitter , Telegram, Odnoklassniki.