A disabled person is a person who has a health disorder with a persistent disorder of body functions caused by diseases, injuries ( wounds, injuries, contusions), their consequences, defects, which leads to restriction of life and the need for social protection. To ensure the rights and legitimate interests of persons with disabilities, Kazakhstan has a multi-level social protection system that includes: - state assistance and support in the form of social benefits and payments; - compensation for lost body functions, social rehabilitation by providing technical auxiliary (compensatory) means and in order to increase the level of socialization, persons with disabilities are covered by the services of an individual assistant and a sign language specialist. The list of compensatory technical means of rehabilitation consists of 55 types of titles, including modern sign language technologies, and typhlotechnical tools (laptops with web camera for persons with hearing impairment, notebook software, screen access with speech synthesis, mobile phones with audio message and voice recorder for persons with visual impairment, etc.). In the optimization and automation of public services is changing the business process of carrying out medical and social expertise, as well as service-related disability. Based on the results of the medical and social expertise, 8 state services can be provided to disabled people without an application in a proactive format with informed consent, with the exception of the need to apply to local Executive bodies for the implementation of individual rehabilitation program activities.