A Seminar-Meeting on the Implementation and Improvement of Information Security Policy Was Held in Terekty District
On September 28 of this year, the Office of the Akim of Terekty District organized a meeting on legislative changes in the field of cybersecurity and the prevention of information security violations.
During the meeting, with the participation of representatives of the district police department, issues related to the prevention of fraud and preventive measures among specialists of government departments and rural districts were discussed.
In addition, as part of Cyber Culture Month in Kazakhstan, the participants discussed legislative changes in the field of cybersecurity, as well as issues related to improving and organizing information security policies in institutions across the district.
Online Seminar on the Provision of Public Services Held
In September of this year, an online seminar-meeting on the provision of public services was held at the initiative of the Office of the Akim of Terekti District, with the participation of specialists from rural districts and independent departments.
The seminar addressed issues related to compliance with legislative requirements in the field of public services, as well as measures aimed at preventing and avoiding violations.
Following the seminar, the participants were provided with relevant explanations and recommendations aimed at ensuring the high-quality and timely provision of public services.
44 Kazakhstan Pensioners Have Reached the Age of 100
October 1 is celebrated in Kazakhstan as the Day of Older Persons. This holiday reminds us of the value of the life experience of the older generation, a significant proportion of whom today receive pension payments. Behind them are years of dedicated work, care for their families, and important milestones in the development of our country.
Today, more than 2.4 million people receive pension payments in the Republic of Kazakhstan. Women account for the majority of pension recipients, making up 64%, while men account for 36%. Thus, women represent almost two-thirds of all pension recipients.
Centenarians hold a special place in these statistics. As of today, 44 pension recipients across the country have already reached the age of 100. Among them are remarkable individuals whose life stories inspire genuine admiration. The oldest female pensioner in the country lives in Shymkent. At the age of 106, she is surrounded by the care and love of her large and close-knit family.
Among male pensioners, the oldest in the country is 104-year-old Almaty resident Zulkharnay Seitov. A veteran of the Great Patriotic War, scientist, Doctor of Biological Sciences, professor and academician, he fought from the Battle of Stalingrad all the way to Berlin. After the war, Seitov devoted his life to science and teaching, dedicating many decades to these fields. He is the author of more than 150 scientific papers, monographs and textbooks. His military service was recognized with the Order of the Red Star, the Order of the Patriotic War, 2nd Class, and medals including the Medal “For the Defense of Stalingrad” and the Medal “For Courage.”
The life stories of Kazakhstan’s centenarians reflect the unbroken connection between generations and the continuity of time. Their many years of work, resilience and professional achievements have helped lay a strong foundation for the country’s development today.
The State Corporation “Government for Citizens” expresses its deep respect and sincere gratitude to the entire older generation for their invaluable contribution to the development of the country. The State Corporation wishes all citizens good health, long life and well-being.
Addresses of Duty Service Centers and Specialized Service Centers to Change from October 1
The branch of the State Corporation “Government for Citizens” NJSC in the West Kazakhstan Region announces changes to the locations and operating schedules of duty Service Centers and Specialized Service Centers starting October 1.
Service Center No. 1 in Uralsk, located at 81 Zhambyl Street, will now operate on a duty schedule: Monday to Friday from 9:00 a.m. to 8:00 p.m. without a lunch break, and Saturday from 9:00 a.m. to 1:00 p.m.
Meanwhile, Service Center No. 2 in Uralsk, located at 84 Isatay-Makhambet Street, will switch to the regular schedule: 9:00 a.m. to 6:00 p.m. on weekdays, with Saturday and Sunday as days off.
The duty Specialized Service Center at 160 Zhangir Khan Street will continue operating without changes: Monday to Friday until 6:00 p.m., with collection of completed documents available until 8:00 p.m. On Saturday, it will be open from 9:00 a.m. to 12:00 p.m., with collection of completed documents available until 1:00 p.m.
Please take these changes into account when planning your visit to a Service Center
Over 9,000 Government Services Provided at Home to People with Limited Mobility
The Government Corporation “Government for Citizens” ensures access to public services for all categories of citizens. For people with disabilities who are unable to visit a Public Service Center (PSC) independently due to their health condition, as well as for non-transportable citizens, free home-visit services are available.
Since the beginning of 2026, specialists from Public Service Centers across the country have made approximately 12,000 home visits, providing more than 9,000 government services at home. The most requested services during home visits included the issuance of passports and identity cards, obtaining electronic digital signatures (EDS), and applying for housing assistance.
People with Group I and II disabilities, World War II veterans, seriously ill individuals, and non-transportable citizens can request a home visit from a specialist.
To arrange a home visit, applicants can submit a request through the official website of the Government Corporation in the “Services for Citizens” section or call the unified contact center at 1414.
A specialist visits the applicant at the specified address, accepts the necessary documents, and processes the requested service. Once the procedure is completed, the final result is delivered to the recipient at home.
It should also be noted that a comfortable, barrier-free environment has been created at Public Service Centers for citizens with special needs who visit the centers in person. Visitors who are entitled to priority service can be served through designated preferential service windows.
In addition, all front offices across the country are equipped with ramps and assistance call buttons. Tactile panels for people with visual impairments and wheelchairs are also available.
Since the beginning of the year, Kazakhstanis have received more than 200,000 one-time payments in connection with the birth of a child
The arrival of a baby in a family brings many happy moments, along with an important step — applying for the benefits that parents are entitled to.
Parents can receive the childbirth allowance through the State Corporation “Government for Citizens.” During the first eight months of this year, more than 200,000 families have already received the one-time payment following the birth of a child.
There is no need to apply in person, as the service is also available proactively. After the child’s birth is registered, the parent receives an SMS notification. All they need to do is confirm their consent to receive the service and provide a bank account number — the allowance will then be assigned automatically.
The largest number of payments has been made in the southern regions and cities of national significance. The Turkistan Region is the clear leader in the number of allowances issued, with more than 28,000 families receiving payments. Almaty ranks second, with more than 19,000 payments, while Astana rounds out the top three, with more than 17,000 families receiving government support.
The amount of the one-time financial assistance depends on the birth order of the child. In 2026, the payment for the birth of a first, second, or third child is 164,350 tenge, while for the fourth and subsequent children it is 272,475 tenge.
It is also important to keep the application deadline in mind. Documents must be submitted within 18 months from the child’s date of birth. After this period expires, the right to receive the payment is lost.
The allowance can be applied for at branches of the State Corporation “Government for Citizens.” The processing time is up to 7 business days. Applications submitted through the e-government portal or second-tier banking applications are processed within 4 business days.
More than 74,000 New Families Formed in Kazakhstan Since the Beginning of the Year
The second Sunday of September is celebrated as Family Day in Kazakhstan — a holiday designed to highlight the importance of family values, mutual understanding, and support. Ahead of the occasion, the State Corporation “Government for Citizens” has presented statistics on marriage registrations across the country.
From January through August 2026, a total of 74,648 marriages were officially registered in Kazakhstan. More than half of them took place during the three summer months. Summer is traditionally the period of highest marriage registration activity in Kazakhstan.
“Civil registry functions were transferred to the State Corporation on July 1, 2023. Since then, our employees have registered around 400,000 marriages and issued more than 1 million birth certificates. Behind each of these services are important events in people’s lives. That is why we are consistently improving our processes, developing digital services, and striving to make government services as convenient, comfortable, and accessible as possible for citizens,” said Arman Kenzhegaliev, Chairman of the Board of the State Corporation “Government for Citizens.”
Family stories are being created in every region of the country. However, the largest number of marriage registrations is recorded in Kazakhstan’s biggest cities and most densely populated regions. Almaty took the lead, with 12,344 couples officially registering their marriages. Astana ranked second with 9,074 couples, followed by Turkistan Region with 5,611 marriages.
June was the most popular “wedding month,” with more than 15,000 couples officially registering their marriages. In August, 11,761 marriages were registered, while July saw 11,674. In total, more than 38,000 marriages were registered across the country during the summer, accounting for more than half of all marriages registered during the first eight months of 2026.
Marriage registration is a government service related to the registration of civil status acts. Couples can submit an application directly to a civil registry office, electronically through the e-government portal, or via mobile applications of second-tier banks.
Cambodia Adopts Kazakhstan’s Advanced Approaches to the Digitalization of Public Services
A delegation from the Ministry of Interior of the Kingdom of Cambodia visited the State Corporation “Government for Citizens” to study Kazakhstan’s experience in digitalizing and modernizing the public service delivery system.
During the visit, the foreign guests familiarized themselves with the operations of front offices, the procedures for receiving applications and issuing completed documents, as well as modern solutions aimed at improving the quality and speed of public service delivery.
The scale of Kazakhstan’s existing system enabled the delegation to gain practical insight into how public services are delivered to the population. Today, the country has 318 front offices, where citizens can access 1,330 types of public services. At the same time, 1,272 services are available online through the e-Government Portal.
As part of the visit, the delegation was introduced to modernized “Digital Population Offices,” designed in accordance with Kaizen principles, featuring efficient zoning and expanded self-service areas. The guests also learned about 24/7 automated parcel terminals that allow citizens to collect completed documents at any time.
The Cambodian delegation showed particular interest in the new format of Digital Public Service Centers — AI Offices, which combine artificial intelligence technologies with biometric identification. The offices bring together three functional zones: SELF, where citizens can obtain certificates through self-service terminals; DIGITAL, for accessing online services; and ASSIST, where complex issues can be addressed with the assistance of a consultant.
Representatives of the Ministry of Interior of Cambodia highly appreciated the practical value of the solutions presented. The delegation expressed particular interest in the digitalization of processes, the development of self-service solutions, and the use of modern technologies, which could be taken into account in the further improvement of Cambodia’s public service delivery system.
On August 28 of this year, a meeting of the Public Council was held in the Terekti District. During the meeting, reports were presented by the state institutions “Office of the Akim of Podstepnovsky Rural District,” “Office of the Akim of Uzynkol Rural District,” “Office of the Akim of Chagan Rural District,” as well as the “Terektinsky District Department of Employment and Social Programs” on the quality of public service delivery.
Following the meeting, the following recommendations were considered and taken into account:
Recommendations: