To the Department of Finance Western Kazakhstan oblast of the appeals of individuals and legal entities are considered in accordance with the Law "On consideration of appeals of physical and legal persons".
For the 11 months 2020 to the Department of Finance in West Kazakhstan region received 78 appeals of individuals and legal entities compared to last year has been 17 handled, or 18% less.
Of these, 56 requests or 72% of the total number of requests were received from legal entities, and 22 requests or 28% of the total number of requests were received from individuals.
At the alternative stage of last year, 66 requests were received from legal entities and 29 requests from individuals. As the analysis shows, the treatment of legal entities decreased by 15%, individuals decreased by 24%.
Information about requests can be found in table 1.
Table 1
|
№ |
The names of the subjects of circulation |
The number of requests received in 11 month 2019 year |
The number of requests received in 11 month 2020 year |
|
1 |
Individuals |
29 |
22 |
|
2 |
Legal entities |
66 |
56 |
|
|
Total |
95 |
78 |
The analysis also revealed 12 (15%) requests from municipal property, 6 (8%) and 60 (77%) other issues (table 2).
Тable 2
|
№ |
The names of the subjects of circulation |
The number of requests received in 11 month 2019 year |
The number of requests received in 11 month 2020 year |
|
1 |
Communal property |
37 |
12 |
|
2 |
Personnel service |
9 |
6 |
|
3 |
Other industry |
49 |
60 |
|
|
Total |
95 |
78 |
Applications were submitted on purpose, by mail or electronic document management of the applicant or their representatives.
There were no violations of deadlines in the consideration of appeals of individuals and legal entities submitted to the Department of Finance of the West Kazakhstan region for 11 months of 2020. Consideration of requests and responses were carried out in accordance with the current legislation.
There were also no cases of complaints about the actions of civil servants in the consideration of the appeal.