To the Department of Finance Western Kazakhstan oblast of the appeals of individuals and legal entities are considered in accordance with the Law "On consideration of appeals of physical and legal persons".
For the 9 months 2020 to the Department of Finance in West Kazakhstan region received 62 appeals of individuals and legal entities compared to last year has been 19 handled, or 23% less.
Of these, 46 requests or 74% of the total number of requests were received from legal entities, and 16 requests or 26% of the total number of requests were received from individuals.
At the alternative stage of last year, 55 requests were received from legal entities and 26 requests from individuals. As the analysis shows, the treatment of legal entities decreased by 16%, individuals decreased by 38%.
The analysis also revealed 8 (13%) requests from municipal property, 4 (6%) and 50 (81%) personnel services other issues
Applications were submitted on purpose, by mail or electronic document management of the applicant or their representatives.
There were no violations of deadlines in the consideration of appeals of individuals and legal entities submitted to the Department of Finance of the West Kazakhstan region for 9 months of 2020. Consideration of requests and responses were carried out in accordance with the current legislation.
There were also no cases of complaints about the actions of civil servants in the consideration of the appeal.