In may 2020, The Department of labor inspection of the West Kazakhstan region received 43 (208 since the beginning of the year) requests from individuals and legal entities, including 1 request from the e-government portal. 41 (195) appeals were received from individuals, including collective ones – 6, and 2 (13) from legal entities.
There were 40 applications, 2 complaints, and 1 proposal.
13 requests were received in the state language, 30 requests are in Russian. Responses to applicants in accordance with the current legislation were sent in the language of the request.
In total, 27 appeals were considered, and 15 requests were clarified accordingly. 9 (37) requests were forwarded to other state bodies or territories.
By the nature of issues: 26 (84) appeals relate to issues of remuneration (policy, payment of wages, salary arrears), 8 (49) – violation of labor legislation, 4 (12) – appeals relate to General issues of labor and employment, 2 (17) – labor relations (employment, labor leave, labor discipline, temporary performance of official duties), 2 (14) – on labor protection, safety, industrial injuries, 1 (4) – General issues of professional development of personnel support.
The Administration was redirected a total of 11 applications, of which: with akim of West Kazakhstan region – 1 appeal from the Prosecutor's offices of districts and Uralsk to 6, other regions of the departments of labour inspection – 2 treatment of public institutions – 2.
Based on the results of the analysis, no violations were found in terms of the time frame for consideration of appeals. All requests were considered in a timely manner, and citizens and legal entities received comprehensive responses within the established time frame in accordance with the requirements of the Law of the Republic of Kazakhstan dated January 12, 2007 "on the procedure for considering requests from individuals and legal entities".