In April 2020, The Department of labor inspection of the West Kazakhstan region received 24 (since the beginning of the year 165) requests from individuals and legal entities, including 6 requests from the e-government portal.
17 (154) appeals were received from individuals, including collective ones – 1, and 6 (11) from legal entities.
There were 20 applications, 2 complaints, 1 request, and 1 proposal.
9 requests were received in the state language, 15 requests are in Russian. Responses to applicants in accordance with the current legislation were sent in the language of the request.
Among the applicants, 24 legal entities and individuals are: citizens – 17 of them 1 collective, non-governmental organizations, societies-6.
In total, 21 appeals were considered, and 17 were given appropriate explanations in connection with the moratorium on preventive control and supervision of visits to small businesses, including small enterprises, and in connection with the introduction of a state of emergency in the Republic. 4 (33) requests were forwarded to other state bodies or territories.
By the nature of issues: 8 (76) appeals relate to issues of remuneration (policy, payment of wages, salary arrears), 8 (41) – violation of labor legislation, 3 (9) – appeals relate to General issues of labor and employment, 2 (15) – labor relations (employment, labor leave, labor discipline, temporary performance of official duties), 2 (12) – on labor protection, safety, industrial injuries, 1 (3) – General issues of professional development of personnel support.
The Administration was redirected to a 13 applications, of which: with akim of Western Kazakhstan oblast and Burlin district – 2 treatment, with Prosecutor's offices of districts and Uralsk – 7, other areas of the departments of labour inspection – 3 treatment, state institutions – 1.
Based on the results of the analysis, no violations were found in terms of the time frame for consideration of appeals. All requests were considered in a timely manner, and citizens and legal entities received comprehensive responses within the established time frame in accordance with the requirements of the Law of the Republic of Kazakhstan dated January 12, 2007 "on the procedure for considering requests from individuals and legal entities".