"Komek-109"
"Komek-109"
Since the beginning of the year in Atyrau more than four hundred thousand residents have applied to the round-the-clock single contact center "109". Thus, the akimat of the Atyrau region is actively implementing the concept of the “Hearing State” through the use of new means of communication, the Communications Service of the Atyrau region reports.
To date, 401 604 people have contacted the Hot Line number and received advice on various issues. Here 16 operators and 8 dispatchers accept applications around the clock in four shifts.
The center's specialists accept applications from the population through the short number 109, the WhatsApp chatbot, the regional akimat website (application widget), e-mail 109@scatyrau.kz and the Telegram chatbot (atyrau109), as well as through the special mobile application of the contact center.
It should be noted that since the beginning of the year, akims of all levels of the Atyrau region personally received 1479 people. The head of the region held 10 receptions and personally received 123 people, more than 1800 people received personal consultations in the public reception of the regional akimat.
To date, 401 604 people have contacted the Hot Line number and received advice on various issues. Here 16 operators and 8 dispatchers accept applications around the clock in four shifts.
The center's specialists accept applications from the population through the short number 109, the WhatsApp chatbot, the regional akimat website (application widget), e-mail 109@scatyrau.kz and the Telegram chatbot (atyrau109), as well as through the special mobile application of the contact center.
It should be noted that since the beginning of the year, akims of all levels of the Atyrau region personally received 1479 people. The head of the region held 10 receptions and personally received 123 people, more than 1800 people received personal consultations in the public reception of the regional akimat.