In 2023, the State Institution "Department of Agriculture and Land Relations of Akmola region" successfully provided public services, which reflects its effectiveness and commitment to improving services to citizens. Implemented measures to optimize and automate processes, as well as professional development of employees contributed to improving the quality of services and their accessibility.
The most demanded services in the field of agriculture and land relations confirm the relevance of the services provided, and active work with service recipients and transparency measures indicate the desire of the Management for openness and interaction with the population.
The absence of complaints about the quality of services and the positive results of internal control emphasize the high level of satisfaction of citizens. In the future, the Department plans to continue working to improve the processes of providing public services, introduce digital technologies and improve legal literacy of the population, which will further improve the efficiency and quality of services.