Since 2023, 5 centers for family support and support have begun their work in the pilot mode in the Akmola region: in Kosshy, Stepnogorsk, Atbasar, Burabay and Shortandinsky districts. 70.0 million tenge was allocated from the regional budget to ensure the activities of the centers in 2023.
The centers were created based on the experience of the Zhanuya Family Institute Support Center in Astana.
The purpose of the project is to provide psychological, social, housing and legal assistance to every family in a difficult life situation, work on motivation for activity, self–realization and self-sufficiency, consultation with large, low-income and single-parent families to open a family business and other entrepreneurial activities.
The centers provide a range of consulting services to families on a one-stop-shop basis:
1) setting the direction of work with families and drawing up an individual plan of work with the family;
2) consultations of families on the issues of obtaining public services and social assistance, referral to the relevant state bodies to provide comprehensive support;
3) psychological support, counseling for families in difficult life situations;
4) advising and supporting families on starting their own business, financial literacy;
5) conducting training programs, master classes, and other events aimed at forming entrepreneurial initiatives of women and other persons, families in difficult life situations;
6) counseling on custody issues, respect for the rights of the child;
7) provision of legal services to families, including by drafting statements of claim for divorce, recovery of alimony for minor children and others;
8) advising on the procedure for applying for the recovery of writ of execution of court orders, including the recovery of alimony for minor children;
9) mediation support for families and other services.
In addition, the centers organize and carry out activities to strengthen the institution of the family.
As of December 1 this year, 1,255 services were provided to 707 citizens who applied, including: sponsorship – 368, psychological assistance – 76, children's education – 49, legal aid – 36, employment – 51, benefits – 42, healthcare – 33, housing – 20, mediation – 24, trainings – 40, completed training – 41, opening a small business, receiving grants – 15, completed training courses in various areas – 1, other issues – 459.
According to the plan of the Ministry of Internal Affairs of the Republic of Kazakhstan and item 24 of the List of measures and indicators of the Election program of the AMANAT party for 2023-2027, also approved by the Deputy akim of Akmola region Taizhanov A.A. "Plan to open Family support Centers until 2025" dated September 19, 2023, 15 centers will be opened in the region (2024 - 5, 2025 G. – 10).