The department exercises state control over the quality of communication services, compliance with legislation in the field of informatization, information security and personal data protection. The main tasks of the department include monitoring the level of protection of State Information Systems, monitoring the reliability and relevance of electronic information resources, as well as coordinating work on the placement of open data.
The department also considers appeals of citizens and organizations on issues falling within its competence and takes appropriate measures within the framework of the powers granted to ensure compliance with the requirements of the legislation of the Republic of Kazakhstan.