In total, 72 complaints were received by the akim's office through the e-government portal. Of these, 35 were given written explanations, 17 were redirected to structural divisions according to their competence, 3 were terminated due to the receipt of a request to terminate consideration, 1 was satisfied.
Responsible for the consideration of citizens 'appeals – head of the department for monitoring the consideration of citizens' appeals-Mukhtaruly Azamat, work phone-8 7282 24-74-36.