New functions in your personal account on the UAPF website and mobile application

UAPF JSC informs that now, in order to abandon the methods of informing through postal services and (or) e-mail, which are losing their relevance, you do not need to go to the UAPF office and sign an agreement to change (determine) the method of information.

To refuse, you now just need to go to your personal account on the UAPF website or mobile application.

We explain how to do this:

• After authorization, when entering your personal account on the UAPF website and mobile application, the system automatically checks whether the contributor (beneficiary) has active methods of informing “via postal services” and (or) “via email.”
• If there are the above mentioned methods of informing or one of them, the contributor (beneficiary) will receive the following message: “In connection with providing you with access to receive information about the state of pension savings through the personal account of UAPF JSC (via the website and mobile application), you can refuse to send UAPF JSC information about the state of pension savings using your previously chosen method(s) of informing “by post” and (or) “by e-mail”.
• If consent is given, the contributor (beneficiary) is given the opportunity to confirm the refusal via an SMS code, which is sent to a mobile phone number available in the UAPF database.
• If the phone number in the UAPF database is out of date, it is possible to specify another mobile phone number to receive an SMS code, which will be saved in the UAPF information system.

If outdated methods of informing are abandoned in the personal account, the contributor has the opportunity, as before, to check and control his pension savings in his personal account.

Let us remind you that today every contributor (beneficiary) who has pension savings in the UAPF can obtain information about the state of pension savings 24/7 through a personal account:

  - on the website enpf.kz or in the UAPF mobile application;

  - on the e-government portal egov.kz.

 

Also, contributors (beneficiaries) can apply for an extract from the IPSA directly to the UAPF offices or continue to receive an extract by email in accordance with the chosen schedule, as well as through postal services (once a year), if they have chosen these methods of information earlier.

At the same time, please note that, in accordance with the provisions of the law, contributors (beneficiaries) are required to inform the UAPF about all changes affecting the fulfillment of UAPF obligations (including email address, telephone number, residential address, bank details) within ten calendar days. days from the date of such changes. The possibility of notification is available both through your personal account on the UAPF Internet resources, and by contacting the UAPF office.

Note that 92% of UAPF services are provided online. As a result of the rapid development of remote digital services, Internet information is gaining popularity as the most convenient and efficient format.

Most UAPF contributors receive services via smartphones or tablets, using the UAPF website or convenient functional mobile application. It is available in two languages: Kazakh and Russian, on Google Play, AppStore or Huawei AppGallery.

 

Methods for obtaining information about the state of pension savings through a personal account online allow you to have round-the-clock access to information anywhere in the world, regardless of your residential address, to objectively assess your pension rights in order to take steps to increase pension savings on the IPSA, to check the correctness, completeness and timeliness of contributions paid by employers. Thus, regular monitoring will allow you to be confident in your future.

REFERENCE:

Since 2014, when all accounts and pension assets in the UAPF were combined, the number of contributors (beneficiaries) who chose information on the Internet has grown more than 19 times (as of September 1, 2023).

As of September 1, 2023, the vast majority of citizens choose the method of informing online through a personal account on the enpf.kz website and in the UAPF mobile application - about 6.5 million people, which is 9 times more than those who want to receive information by email and 6 times – via postal service.

 

The UAPF was established on August 22, 2013 on the basis of GNPF APF JSC. The UAPF founder and shareholder is the Government of the Republic of Kazakhstan represented by the State Institution “Committee of State Property and Privatization” of the Ministry of Finance of the Republic of Kazakhstan. UAPF pension assets are managed by the National Bank of the Republic of Kazakhstan. From January 1, 2016, the functions for developing proposals to improve the management of pension assets were transferred to the National Fund Management Council. In accordance with the pension legislation, the UAPF attracts compulsory pension contributions, compulsory occupational pension contributions, voluntary pension contributions, pension benefits, individual accounting of pension accumulations and benefits, provides the contributor (beneficiary) with information on the status of his pension accumulations (for more information visit www.enpf.kz)