Digitalization leads to the creation of a new socio-economic environment where human capital is actively developing, the efficiency and speed of business are increasing due to automation and other new technologies, and the dialogue between citizens and the state becomes simple and open.
The widespread introduction of digital technologies will give impetus to the development of traditional basic industries by ensuring productivity growth and increasing their competitiveness, including in the international market. To increase productivity, it is planned to implement a set of measures for the technological re-equipment of basic industries, where elements of Industry 4.0 will be applied.
Digital transformation is driving the emergence of new business models, including so-called data-driven proactive service. The more service providers know about their customers, the more personalized offerings they can create, delivering services that best meet customer needs and even anticipate needs that customers themselves may not yet be aware of. This will allow providing services to citizens and entrepreneurs, anticipating the need for a particular service, based on the analysis of transactions.
Digitalization has an impact on all sectors and will lead to a change in the structure of the economy of the Republic of Kazakhstan as a whole by diversifying and unlocking the potential of non-primary industries, stimulating start-up activity and opening "new industries". At the same time, the degree of influence of digital technologies in different industries is heterogeneous - the greatest potential for creating value is expected within the traditional sectors of the economy of Kazakhstan, including the commodity sector, but fundamentally new opportunities for creating value in electronic commerce, the IT sector and the financial industry are also opening up.