On June 4, 2021, the opening of the "House of Social Services"took place in Almaty.
This project integrates the work of government agencies and financial institutions, whose goal is to improve the quality of social services.
Mayor of the city Bakytzhan Sagintayev at the opening of the House noted that social development and support of citizens is a priority and strategic task of the Mayor's Office of Almaty, and the goal of this project is to make Almaty a city of equal opportunities - an inclusive human – centered city.
Within the framework of this project, it is planned to cover about 124 thousand people with social support this year, including those with musculoskeletal disorders who will be able to freely visit the House. The building is equipped with a modern lifting device and a spacious operating room on the ground floor.
Along with other 776 socially significant services, UAPF pension services will also be available here, including:
1) consulting and explanatory services on the functioning of the funded pension system in the Republic of Kazakhstan;
2) registration of an application for changing / supplementing the details of consumers of pension services of the UAPF;
3) execution of an agreement on changing (determining) the method of informing;
4) issuing statements from individual pension accounts of depositors/recipients;
5) issue of a copy/new version of the application for opening individual pension accounts;
6) processing of applications for payment, in accordance with the procedure established by the current legislation of the Republic of Kazakhstan.
All services will be provided from Monday to Friday, inclusive, from 9: 00 to 18:00 hours with a lunch break from 13:00 to 14: 00 hours.
The UAPF always takes care of its depositors and recipients, supports social projects and works to ensure that all types of pension services are available to citizens.