Chapter 1. General provisions
1. These Rules for the provision of public services "Sale of land to private ownership at a time or in installments" (hereinafter – the Rules) are developed in accordance with subparagraph 1) of Article 10 of the Law of the Republic of Kazakhstan dated April 15, 2013 "On Public Services" (hereinafter – the Law) and determine the procedure for the provision of public services "Sale of land land plot in private ownership at a time or in installments" (hereinafter – the public service).
Chapter 2. The procedure for the provision of public services
3. The state service is provided by local executive bodies of oblasts, cities of republican significance, the capital, districts, cities of regional significance, cities of district significance, akims of a settlement, village, rural district (hereinafter referred to as the service provider).
4. In order to receive a public service, individuals and legal entities (hereinafter referred to as the service recipient) through the office of the service provider, or through the portal, send:
to the service provider:
1) application for sale to private ownership of a land plot in the form according to Annex 1 to these Rules;
2) identity document (for identification purposes);
3) a copy of the act of cadastral (estimated) value of the land plot;
to the portal:
1) an application for sale to private ownership of a land plot in the form according to Annex 1 to these Rules in the form of an electronic document certified by the service recipient's EDS;
2) an electronic copy of the act of cadastral (estimated) value of the land plot.
5. The list of basic requirements for the provision of public services, including the characteristics of the process, form, content and result of the provision, as well as other information, taking into account the specifics of the provision of public services, is set out in the standard of public services "Sale of land to private ownership at a time or in installments" according to Appendix 2 to these Rules.
Information about an identity document, about registration (re-registration) of a legal entity, about registration of an individual entrepreneur, or about the beginning of activity as an individual entrepreneur confirming ownership of real estate, about title and identification documents for a land plot, about the absence of encumbrances on a land plot, is processed by the service provider from the relevant state information systems via the gateway of "electronic government".
6. The status of acceptance of a request for the provision of a public service, as well as a notification indicating the date and time of the provision of a public service, is sent to the Service Recipient's personal account.
Confirmation of acceptance of the application on paper in the office of the service provider is a mark on its copy of registration indicating the date, time (hours, minutes).
7. An employee of the service provider's office receives and registers the submitted documents within 15 (fifteen) minutes and sends them to the head of the service provider for resolution.
If the service recipient applies after the end of working hours, on weekends and holidays, according to the Labor Code of the Republic of Kazakhstan dated November 23, 2015, documents are accepted and the result of the provision of public services is issued on the next working day.
8. The head of the service provider reviews the submitted documents and sends them for execution to the head of the authorized body for land relations (hereinafter referred to as the authorized body) on the day of receipt of the application.
9. The head of the authorized body reviews the documents and determines the responsible executor within 1 (one) hour.
10. The responsible executor of the authorized body within 2 (two) working days identifies the land plot according to cadastral documentation and prepares a draft decision on granting the right of private ownership to the land plot or a reasoned response on refusal to provide public services.
11. The head of the authorized body shall, within 1 (one) working day, coordinate a draft decision on granting the right of private ownership to a land plot or a reasoned response on refusal to provide a public service.
12. The head of the service provider within 1 (one) working day signs a decision on granting the right of private ownership to a land plot or a reasoned response on refusal to provide a public service.
13. An employee of the office of the service provider within 15 (fifteen) minutes registers a decision on granting the right of private ownership to a land plot, or a reasoned response on refusal to provide public services, and sends the result of the provision of public services to the service recipient.
If the service recipient applies through the portal, the result of the provision of public services is sent to the personal account of the service recipient in the form of an electronic document signed by the EDS of the head of the service provider.
14. The service provider ensures that data is entered into the information system for monitoring the provision of public services on the stage of the provision of public services.
15. In case of failure of the information system, the service provider immediately notifies the employee of the structural unit of the service provider responsible for the information and communication infrastructure.
In this case, the responsible employee for the information and communication infrastructure draws up a protocol on a technical problem and signs it by the service provider.
16. The grounds for refusal to provide a public service are:
1) establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted materials, data and information necessary for the provision of public services with the requirements established by part six of paragraph 3 of Article 43 of the Land Code of the Republic of Kazakhstan dated June 20, 2003.
Chapter 3. The procedure for appealing decisions, actions (inaction) of service providers, and (or) their officials on the provision of public services
17. A complaint against the decision, action (inaction) of the service provider on the provision of public services is submitted to the head of the service provider, to the authorized body for the assessment and control of the quality of public services.
The complaint of the service recipient received by the service provider, in accordance with paragraph 2 of Article 25 of the Law, is subject to consideration within 5 (five) working days from the date of its registration.
The complaint of the service recipient received by the authorized body for the assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
18. In cases of disagreement with the results of the provision of public services, the service recipient applies to the court in accordance with subparagraph 6) of paragraph 1 of Article 4 of the Law.
For all questions, you can contact the office of the akim of the rural district of Baidibek bi by phone +772775/56-0-12 , or at the address of S.Baidibek bi, Shevchenko str., 18 A.
GU "Apparatus of akim of the rural district of Baidibek bi"