Receiving an extract from your individual pension account (IPS) is a legally enshrined right of depositors (recipients) of the UAPF. You can find out about the status of your retirement savings in the following ways:
electronically:
- by e-mail to the address provided in the UAPF;
- through your personal account;
if you personally contact the UAPF office directly;
through postal services.
The most popular way of informing is through a personal account on the enpf website.kz or in the UAPF mobile application, which was used by more than 6.3 million owners of IPS, which is almost 20 times more than in 2014.
Another format for remote access to information about the state of pension savings is to receive an extract from the IPS by e–mail to the address provided to the UAPF by the depositor (recipient), according to the schedule chosen by him (monthly, quarterly, semi-annually or annually). At the moment, the schedule is not selected, it is set annually by default. By the beginning of the second half of this year, almost 800 thousand people had chosen this method of informing.
Now IPS for all types of pension contributions to the UAPF are opened in an undeclared manner. When opening an IPS, the method of providing the UAPF with information about the state of pension savings is automatically determined as "upon personal appeal to the UAPF", which the depositor (recipient) has the right to change independently.
In order to determine or change the method of obtaining information, the depositor (recipient) must conclude an appropriate agreement directly at the UAPF office or on the UAPF website. It should be noted that:
- on the UAPF website, you can choose only one method - "through your personal account";
- the depositor (recipient), using the EDS, can get information about the state of pension savings through the website and mobile application of the UAPF and e-government without entering into an agreement.
Personal appeals continue to be popular. More than 3.1 million depositors receive statements from an individual pension account directly at the offices of the UAPF.
About 1 million depositors (recipients) prefer to receive an extract from the IPS by traditional postal communication, the number of which has significantly decreased. So, for example, in June 2014 there were 4 million of them, that is 4 times more. We remind you that if the depositor (recipient) has chosen this method of informing, then he must inform the UAPF within 10 calendar days of all changes affecting the fulfillment of the obligations of the UAPF, including a change in the address of residence.
In addition, the UAPF reminds you of the need to regularly check your pension savings in any way convenient for you in order to be sure of the timely transfer of pension contributions and plan your future.