To receive a public service, individuals (hereinafter referred to as the service recipient) through the office of the service provider or through the portal, send the service provider:
when contacting the service provider:
1) an application for queuing for a land plot in the form according to Annex 1 to these Rules;
2) identity document (for identification purposes);
when accessing the portal:
an application for queuing for a land plot in accordance with Annex 1 to these Rules in the form of an electronic document certified by the service recipient's EDS.
The status of acceptance of a request for the provision of a public service, as well as a notification indicating the date and time of the provision of a public service, is sent to the service recipient's personal account.
If the service recipient applies through the portal, the result of the provision of public services is sent to the personal account of the service recipient in the form of an electronic document signed by the EDS of the head of the authorized body for land relations.
The grounds for refusal to provide a public service are:
1) establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted data and information necessary for the provision of public services with the requirements established by parts eleven and twelve of paragraph 8 of Article 44-1 of the Land Code of the Republic of Kazakhstan dated June 20, 2003.
A complaint against the decision, action (inaction) of the service provider on the provision of public services is filed to the head of the service provider, to the authorized body for the assessment and control of the quality of public services.
In cases of disagreement with the results of the provision of public services, the service recipient applies to the court in accordance with subparagraph 6) paragraph 1 of Article 4 of the Law.
Address:
S.Kyzylsharyk
Ryskulbekov Street No. 13