The most popular way to get information about pension savings is the electronic method through your personal account
Is there a need to track deductions on your individual retirement account (IPS)? How often should this be done and how?
The UAPF on an ongoing basis recommends that its depositors (recipients) monitor the status of their pension savings on the IPS, including paying attention to the timely receipt from the employer of 10% of the mandatory pension contributions withheld from your salary to your IPS in the UAPF. Unfortunately, there are cases when the employer does not fulfill or does not fully fulfill its obligations. Therefore, it will not be superfluous to systematically check the state of pension savings on your IPS.
Obtaining an extract from the IPS is a legally enshrined right of depositors (recipients) and it can be obtained in the following ways:
electronic:
- via e-mail to the address provided in the UAPF;
- through your personal account;
if you personally contact the UAPF office directly;
through postal services.
Today, the most popular way to obtain information about pension savings is the electronic method through the personal account. As of November 1, 2022, about 6.4 million people preferred the possibility of obtaining an extract from an individual pension account 24/7 from anywhere in the world through a personal account on the UAPF website or in the BZHZK/UAPF mobile application.
Digitalization of pension services is one of the important directions in the Fund's activities. For example, in 2014 (the period of completion of the transfer of all pension assets to the UAPF), this method of obtaining information about savings was used by a little more than 330 thousand people. Consequently, today the number has grown almost 20 times.
As of November 1, 2022, 3.2 million depositors and recipients have a method of informing defined as when personally contacting the offices of the UAPF. These statistics are updated at the expense of accounts that are opened automatically in the UAPF and at the same time, the method of informing "personal appeal" is determined by default. You can change it in your personal account on the enpf website.kz using EDS or by visiting any branch of the UAPF, or one of the 376 branches of JSC "Kazpost", where you can conclude an agreement on changing the method of informing.
More than 750 thousand people have chosen to receive an extract from the IPS by e-mail. Recall that in the presence of this method of informing, the depositor (recipient) has the opportunity to independently send an extract from the IPS to his e-mail address registered in the UAPF database, an unlimited number of times through an electronic service on the website enpf.kz .
About 1 million people are still waiting for the cherished envelopes with statements from the IPS. In 2014, their number was about 4 million.
At the same time, those who have chosen to inform via mail are reminded that according to the current pension legislation, depositors (recipients) are required to inform the UAPF about all changes affecting the fulfillment of their obligations by the UAPF.
Therefore, the UAPF asks for timely notification of changes:
- e-mail address (in case of choosing the method of informing "by e–mail (e-mail)");
- postal address (if you choose the method of informing "by mail").
If this is not done in a timely manner, for example, an envelope with an extract from the IPS sent to your old address will be returned to the UAPF, which, in turn, has the right, according to pension legislation, not to send an extract for the next year.