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Results of the Evaluation of the Efficiency of Public Authorities

In order to continuously monitor staff turnover, anonymous surveys are conducted quarterly among civil servants of the Akim's Office and 12 city departments. Based on the results of each survey, an analytical report is prepared.
Since the beginning of 2024, each newly appointed civil servant has been assigned a mentor who develops an adaptation plan during the probationary period. At the end of the mentoring period, a report and feedback are compiled. According to the results for 2025, newly appointed civil servants successfully passed their probation.
To ensure the high-quality and efficient performance of their official duties, all civil servants have been provided with the necessary material and technical resources, as well as office supplies.
In order to ensure the professional development of personnel, the district Akim approved a schedule for retraining and advanced training of civil servants for 2025. According to the plan, in 2021, 14 civil servants were subject to advanced training, and 7 to retraining. By the end of the year, the plan for training and retraining newly appointed civil servants is being implemented.
Weekly analysis of labor and performance discipline is conducted.
Prior to the integration of the HRMS with the “E-qyzmet” IAS, the unified personnel management department of the city Akim's Office carries out daily monitoring of the access control system in the building of the Alatau city Akim's Office.
In order to explain the Code of Ethics for civil servants, improve legal literacy, and enhance performance discipline, the ethics commissioner conducts lectures and seminars.
To ensure the transparency of competitive procedures, observers from among those wishing to attend participate in the meetings of the competition commissions.
Incentives for civil servants without disciplinary sanctions are provided through savings in the budgets of public bodies.
Budget funds were allocated to pay bonuses to heads of departments in Alatau city, as well as to employees of government institutions abolished in the first half of 2024, in accordance with the 2025 financing plan.