

To ensure integrated development of digital culture in Almaty, a government-owned institution 'Almaty City Department of Digitalization' was created in September 2019.
Department of Digitalization is the state body of the Republic of Kazakhstan and is authorized to ensure implementation of digital state policy and provision of public services in Almaty city. In accordance with its competences, Department of Digitilization is responsible for interaction of local executive bodies with territorial divisions of state bodies, with citizens and organizations.
Department's mission is to create conditions for establishing comfortable city for citizens by improving digital infrastructure and quality of public services.
The goal is to form and ensure development of info-communication infrastructure and to improve quality of public services.