In order to exercise the right to use part of pension savings, the depositor (recipient) needs to check his pension savings and make sure that there is an amount of pension savings available for withdrawal in order to improve housing conditions and (or) pay for treatment. You can do this in your personal account on the website and (or) in the UAPF or e-government mobile application.
Further, you should apply in advance for a lump-sum pension payment via the authorized operator's Internet resource.
To date, the authorized operators accepting applications for lump-sum pension payments to improve housing conditions are JSC "Housing Construction Savings Bank "Otbasy Bank", JSC "Halyk Bank of Kazakhstan", JSC "Altyn Bank", JSC "Bank CenterCredit" and JSC "Bank Freedom Finance Kazakhstan", for treatment - JSC "Housing construction savings Bank "Otbasy Bank".
The authorized operator within 2 working days after consideration of the application for a lump-sum pension payment sends an electronic notification to the UAPF. The UAPF transfers the amount of the recipient's lump-sum pension payment to the authorized operator within 5 working days from the date of receipt of the electronic notification.
Please note that the UAPF will make lump-sum pension payments according to the PMD values calculated for 2021, according to applications received by the UAPF from authorized operators until March 31, 2022, inclusive.