1) The status of execution of an application for payment registered with the UAPF JSC can be tracked using the service "My applications for payments / transfers" in the "Electronic Services" section.
2) The status of the execution of an application when transferring to investment portfolio managers (IPM) can be tracked on the Main page of the Personal Account in the "Tracking the status of applications" subsection.
For the attention of contributors: UAPF transfers a part of pension savings exceeding the sufficiency amount to the trust management of the IPM within thirty calendar days after the date of receipt of the application from the contributor. The rest of the depositor's pension accumulations will continue to be managed by the National Bank.
Pension accumulations transferred to the IPM do not qualify as withdrawals of lump sum pension payments (as in the case of withdrawals for home improvement and/or medical treatment) and will not be subject to personal income tax at the time of their transfer to the IPM.
3) The status of the execution of an application when transferred to an insurance organization can be tracked on the Main page of the Personal Account in the subsection "Tracking the status of applications", namely:
- using IIN and password;
- using the EDS key obtained from the State Corporation "Government for Citizens";
- using the data specified in the application for payment and (or) transfer.
After authorization on the website of the UAPF JSC, the recipient will have access to a page where it is possible to track the status of the application for payment/transfer. When authorizing through the 3rd method, you can track the status of only the application specified during authorization.
4) The status of the application for a lump-sum pension payment (LSPP) received by UAPF from the Authorized Operator is checked by the contributor independently through the electronic service "My applications for payments/transfers" on the UAPF website and in the UAPF mobile application.
All these operations can be carried out in the following ways:
- using IIN and password (they must be registered in the UAPF database. This is possible if the depositor has chosen "Internet information" as a way to receive information about their savings);
- using the EDS key obtained from the State Corporation "Government for Citizens".
In addition, online it is possible to carry out a preliminary check of documents for receiving payments in connection with leaving for a permanent place of residence (permanent residence) outside of Kazakhstan.