How to get the service online:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Choose a foreign mission consular district of which includes your place of residence in a country of stay.
4. Fill all sections of e-request
5. Sign a request with digital signature
6. The following should be enclosed to an electronic application:
Note: any other documents, for example, a death certificate obtained in a country of stay will not be accepted.
If necessary, an electronic copy of a document confirming the close relationship.
Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form sealed with a stamp of a foreign state are only accepted after passing the procedure of special certification (legalization or apostille) (not required for the countries participating in the Convention on Legal Aid and Legal Relations in Civil, Family and Criminal Cases signed in Minsk on January 22, 1993 and ratified by the resolution of the Supreme Council of the Republic of Kazakhstan as of March 31, 1993 and the Convention on Legal Aid and Legal Relations in Civil, Family and Criminal Cases signed in Chisinau on October 7, 2002, ratified by the Law of the Republic of Kazakhstan).
Documents issued outside the Republic of Kazakhstan in the language of a relevant foreign state are subject to translation into the state or Russian language.
7. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
8. To get the public service delivery result (a certificate), you should contact a consular department of foreign mission of the Republic of Kazakhstan in a country of stay on the day and time specified in a notification.
Using one-time password:Using one-time password:
1.Log in to the portal or register
2. Click on "Request online" button
3. Choose a foreign mission consular district of which includes your place of residence in a country of stay.
4. Fill all sections of e-request
5. Sign a request with digital signature
6. The following should be enclosed to an electronic application:
Note: any other documents, for example, a death certificate obtained in a country of stay will not be accepted.
If necessary, an electronic copy of a document confirming the close relationship.
Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form sealed with a stamp of a foreign state are only accepted after passing the procedure of special certification (legalization or apostille) (not required for the countries participating in the Convention on Legal Aid and Legal Relations in Civil, Family and Criminal Cases signed in Minsk on January 22, 1993 and ratified by the resolution of the Supreme Council of the Republic of Kazakhstan as of March 31, 1993 and the Convention on Legal Aid and Legal Relations in Civil, Family and Criminal Cases signed in Chisinau on October 7, 2002, ratified by the Law of the Republic of Kazakhstan).
Documents issued outside the Republic of Kazakhstan in the language of a relevant foreign state are subject to translation into the state or Russian language.
7. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
8. To get the public service delivery result (a certificate), you should contact a consular department of foreign mission of the Republic of Kazakhstan in a country of stay on the day and time specified in a notification.
The reasons why an application for public service delivery may not be registered are as follows:
Documents required for submission to service provider:
Note: any other documents, for example, a death certificate obtained in a country of stay will not be accepted.
Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form, sealed with the official seal of a foreign state, are accepted only after passing the procedure of special certification (legalization or apostille) (not required for countries parties to the Convention on legal assistance and legal relations in civil, family and criminal matters, done in Minsk on January 22, 1993, ratified by the decree of the Supreme Council of the Republic of Kazakhstan of 31 March 1993, and the Convention on legal assistance and legal relations in civil, family and criminal matters, done in the city of Kishinev on 7 October 2002).
Documents issued outside the Republic of Kazakhstan in the language of the relevant foreign state are subject to translation into the state or Russian language.
The certificate of death or motivated answer of refuse in state service provision.
1) Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) data (information) contained therein.
2) The non-compliance of the service recipient and (or) submitted data and information necessary for the provision of public services with the requirements of Chapter 6 of these Rules.
3) The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access restricted personal data required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
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3 working days
On the portal - 1 working day