Removal from the register of citizens of the Republic of Kazakhstan permanently and temporarily residing outside the Republic of Kazakhstan
You can obtain a service via the Portal:
Using EDS:
1. Log in on the portal and click the Request Online button.
2. Go to the Visa and migration portal of the Republic of Kazakhstan (vmp.gov.kz/main/user/consul-service).
3. Sign up on the Visa and migration portal.
4. Complete e-request indicating personal information and sign the request with digital signature.
Documents required for submission to service provider:
1. Application in an arbitrary form.
2. A copy of the identity document (original for verification).
3. Supplement to the passport of a citizen of the Republic of Kazakhstan with a stamp on registration (for citizens of the Republic of Kazakhstan, permanently residing outside the Republic of Kazakhstan).
1. In the provision of public services by foreign institutions - a note on the deregistration of citizens of the Republic of Kazakhstan in paper / electronic form or a reasoned response on the refusal to provide public services.
2. When providing a public service through the web portal of "electronic government" - a notice of deregistration of citizens of the Republic of Kazakhstan in electronic form or a reasoned reply about the refusal to provide public services.
3. In the provision of public services by the Ministry - a document confirming removal from the consular register, or a reasoned response on the refusal to provide public services.
1) Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) data (information) contained therein.
2) The non-compliance of the service recipient and (or) submitted data and information necessary for the provision of public services with the requirements of these Rules.
3) The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to personal data of limited access, which are required for the provision of public services.
If you do not agree with the result, actions or inaction of government agency`s civil officers, you can apply to the service provider`s head. Your complaint will be considered within 5 working days from its registration and an answer will be provided.
A complaint can be submitted in several ways:
1. Online.
2. Submitted personally to the Ministry`s administrative office.
3. Via e-Gov Portal.
If you are not satisfied by the provided answer to your complaint, you have a right to submit a complaint to an agency authorized to assess and control quality of public service delivery, and also appeal to court.
Free
Through the service provider - 2 working days
Through the portal - 1 working days