Customs clearance of goods

You can obtain a service via the Portal:

Using EDS:

1. Click «Order Service Online» button.

2. Go to the website of the «Automated system of customs and tax administration «ASTANA-1».

You can obtain a service via the Portal:

Using EDS:

1. Click «Order Service Online» button.

2. Go to the website of the «Automated system of customs and tax administration «ASTANA-1».

Documents required for submission to service provider:

The submission of EDT is not accompanied by the submission by the service provider of documents confirming the information stated therein, with the exception of the determination by the risk management system of the form of customs control in the form of verification of customs, other documents and (or) information.

The submission of DT on paper is accompanied by the submission to the service provider of paper documents confirming the information stated in the DT, as well as its electronic form.

Such documents include:

1. Documents confirming the transaction with the goods, and in the absence of such a transaction - other documents confirming the right of ownership, use and (or) disposal of the goods, as well as other commercial documents held by the declarant or the customs representative.

2. Transport (shipping) documents.

3. Documents confirming compliance with the prohibitions and restrictions, measures to protect the internal market.

4. Documents about the origin of goods.

5. Documents confirming the payment of customs duties, taxes, special, anti-dumping, countervailing duties and (or) ensuring the fulfillment of the obligation to pay customs duties, taxes, special, anti-dumping, countervailing duties.

6. Documents confirming compliance with the objectives and conditions for the provision of benefits for the payment of customs duties and taxes.

Documents required for submission to service provider:

The submission of EDT is not accompanied by the submission by the service provider of documents confirming the information stated therein, with the exception of the determination by the risk management system of the form of customs control in the form of verification of customs, other documents and (or) information.

The submission of DT on paper is accompanied by the submission to the service provider of paper documents confirming the information stated in the DT, as well as its electronic form.

Such documents include:

1. Documents confirming the transaction with the goods, and in the absence of such a transaction - other documents confirming the right of ownership, use and (or) disposal of the goods, as well as other commercial documents held by the declarant or the customs representative.

2. Transport (shipping) documents.

3. Documents confirming compliance with the prohibitions and restrictions, measures to protect the internal market.

4. Documents about the origin of goods.

5. Documents confirming the payment of customs duties, taxes, special, anti-dumping, countervailing duties and (or) ensuring the fulfillment of the obligation to pay customs duties, taxes, special, anti-dumping, countervailing duties.

6. Documents confirming compliance with the objectives and conditions for the provision of benefits for the payment of customs duties and taxes.

In accordance with paragraph 5 of Article 182 of the Code, the service provider refuses to register a customs declaration on the following grounds:
1. The customs declaration was submitted to the service provider who is not authorized to register the customs declarations.
2. The customs declaration was submitted by an unauthorized person and (or) is not signed or not properly certified.
3. The customs declaration form has not been adhered.
4. The customs declaration does not contain information that must be indicated in accordance with the customs legislation of the Eurasian Economic Union, and (or) the customs declaration is not completed in accordance with the established procedure for its completion.
5. The customs declaration in hard copy is drawn up in the inadequate established form, and (or) the structure and format of the electronic customs declaration or the electronic form of the customs declaration in hard copy does not comply to the established structures and formats of such documents.
6. The goods in respect of which a customs declaration is submitted, with the exception of the goods specified in paragraph 2 of Article 180 of the Code, or goods in the cases determined by the Commission in accordance with paragraph 3 of Article 180 of the Code, are not located on the territory of the Republic of Kazakhstan.
7. Actions have not been taken that, in accordance with the Code and (or) the legislation of the Republic of Kazakhstan, must be performed before filing or simultaneously with filing a customs declaration.
8. The features of the customs declaration of goods, defined by Articles 188, 189 of the Code, which must be observed before or simultaneously with the submission of the customs declaration, are not observed.
9. The customs duty for customs declaration has not been paid, with the exception of cases of granting benefits for the payment of customs duties, and cases when customs duties are not paid in accordance with Article 80 of the Code.

In accordance with Article 201 of the Code, the service provider refuses to release the goods on the following grounds:

1. The failure to comply with the conditions under which the service provider releases the goods, including the conditions provided for in Articles 194, 195, 196 and 197 of the Code, as well as in relation to the goods for personal use, international transport vehicles and supplies.
2. The failure to comply with the service provider’s requirements to change (add) the information declared in the customs declaration, in the case provided for in paragraph 2 of Article 183 of the Code.
3. The occurrence during preliminary customs declaration of the circumstances provided for in paragraph 7 of Article 185 of the Code.
4. The non-compliance during periodic customs declaration with the features of such customs declaration, provided for in paragraphs 1 and 2 of Article 187 of the Code, and (or) the presence of the service recipient’s obligation to pay customs duties, special, anti-dumping, countervailing duties, interest and (or ) fines.
5. The failure to present goods at the request of the service provider within the time limits for the release of goods established by paragraphs 3 and 6 of Article 193 of the Code.
6. The non-renewal of the deadline for the release of goods in the cases provided for in paragraphs 6 and 11 of Article 198 of the Code;
7. The failure to comply with the requirements provided for in paragraphs 2 and 7 of Article 410 of the Code.
8. The failure to classify goods declared in the passenger customs declaration as goods for personal use in accordance with paragraph 4 of Article 339 of the Code.
9. Identification during customs control of the service provider’s goods of violations of the customs legislation of the Eurasian Economic Union and (or) customs and other legislation of the Republic of Kazakhstan, except for cases where:
the identified infringements, which are not the grounds for initiating an administrative or criminal case, have been eliminated;
the identified infringements have been eliminated and the declared goods have not been confiscated or seized in accordance with the laws of the Republic of Kazakhstan;
bankruptcy proceedings have been initiated against the service recipient.

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Source: Administrative Procedural Code of Republic of Kazakhstan