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Insurance broker license

Как получить услугу
Online
Legal entities

You can obtain a service via the Portal:

1. Click the “Order Online” button, then a new e-Licensing Portal window will open;

2. Sign in or log in on the e-Licensing Portal;

3. Click the “Order Service Online” button on the e-Licensing Portal page;

4. Fill in the enquiry fields;

5. Sign the enquiry with digital signature;

6. You can track the enquiry status in the “My applications” section of Personal Account,  license obtainment status in the “My licensing documents” section and notification received status in the “My notifications” section.

Результат оказания услуги

1. To obtain an insurance broker license, To obtain an insurance broker license of a newly opened branch of an insurance broker-non-resident of the Republic of Kazakhstan, To obtain an additional type of brokerage license  - the issue of an insurance broker license or a reasoned response to refuse to provide the public service.

2. A license re-issue - the issue of a re-issued license or a reasoned response to refuse to provide the public service.

3. A license duplicate - the issue of a valid license duplicate or a reasoned response about the refusal to provide the public service.

Часто задаваемые вопросы
What can be the reasons for refusal to deliver the public service?

1) the non-compliance with the requirements established by the legislation of the Republic of Kazakhstan;

2) the non-compliance of the submitted documents with the requirements of the legislation of the Republic of Kazakhstan;

3) the failure to approve the executive (for a newly created insurance broker, a branch of a non-resident insurance broker of the Republic of Kazakhstan being opened);

4) the failure to comply with the requirement to form assets of a branch of a non-resident insurance broker of the Republic of Kazakhstan accepted as a reserve, in accordance with paragraph 4 of Article 34 of the Law;

5) the non-resident insurance broker of the Republic of Kazakhstan does not have a valid license to carry out essentially similar types of activities issued by the financial supervisory authority of the state of which the non-resident insurance broker of the Republic of Kazakhstan is a resident;

6) engaging in a type of activity is prohibited by the laws of the Republic of Kazakhstan for this category of legal entities;

7) a license has not been paid;

8) with respect to the service recipient, there is a court decision (sentence) that has entered into legal force on the suspension or prohibition of an activity or certain types of activities subject to licensing;

9) the court, on the basis of a submission by a bailiff, temporarily prohibits issuing a license to the service recipient-debtor;

10) the absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access personal data of restricted access that are required to provide a public service.

What insurance broker shall not do?

1. Perform the insurance agent activities.
2. Participate in the public procurement for provision of services related to signing insurance agreements.
3. Delegate to re-insure risks to the re-insurer-non-resident of the Republic of Kazakhstan upon participation of the two and more insurance brokers-non-residents of the Republic of Kazakhstan.
4. Furnish the money to the employees and affiliated persons without the accounting source documents.

Within which period an insurance broker should notify an authorized agency on termination of activities?

An insurance broker should notify an authorized agency on the termination of activities in written form within thirty working days from the date of de-registration.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название
Insurance broker license
Получатели услуги
Legal entities
Стоимость услуги

The license fee is 300 times the МCI

The license re-issue and a duplicate license issue fee is 10% of the license fee

Срок оказания услуги

The license issue term is within 30 working days.

The license issue term in the case of company re-registration is within 15 working days.

The license issue term in the case of company re-registration in the form of split-up or spin-off is within 30 working days.

The license duplicate issue term is within 2 working days.

Услугу оказывает
The Agency of the Republic of Kazakhstan for Regulation and Development of Financial Market
Место предоставления услуги
Portal of electronic licensing
Portal of "electronic government"

Rules for public services provision

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