You can obtain a service via the Portal:
1. Click the “Order Online” button, then a new e-Licensing Portal window will open;
2. Sign in or log in on the e-Licensing Portal;
3. Click the “Order Service Online” button on the e-Licensing Portal page;
4. Fill in the enquiry fields;
5. Sign the enquiry with digital signature;
6. You can track the enquiry status in the “My applications” section of Personal Account, license obtainment status in the “My licensing documents” section and notification received status in the “My notifications” section.
1. To obtain an insurance broker license, To obtain an insurance broker license of a newly opened branch of an insurance broker-non-resident of the Republic of Kazakhstan, To obtain an additional type of brokerage license - the issue of an insurance broker license or a reasoned response to refuse to provide the public service.
2. A license re-issue - the issue of a re-issued license or a reasoned response to refuse to provide the public service.
3. A license duplicate - the issue of a valid license duplicate or a reasoned response about the refusal to provide the public service.
1) the non-compliance with the requirements established by the legislation of the Republic of Kazakhstan;
2) the non-compliance of the submitted documents with the requirements of the legislation of the Republic of Kazakhstan;
3) the failure to approve the executive (for a newly created insurance broker, a branch of a non-resident insurance broker of the Republic of Kazakhstan being opened);
4) the failure to comply with the requirement to form assets of a branch of a non-resident insurance broker of the Republic of Kazakhstan accepted as a reserve, in accordance with paragraph 4 of Article 34 of the Law;
5) the non-resident insurance broker of the Republic of Kazakhstan does not have a valid license to carry out essentially similar types of activities issued by the financial supervisory authority of the state of which the non-resident insurance broker of the Republic of Kazakhstan is a resident;
6) engaging in a type of activity is prohibited by the laws of the Republic of Kazakhstan for this category of legal entities;
7) a license has not been paid;
8) with respect to the service recipient, there is a court decision (sentence) that has entered into legal force on the suspension or prohibition of an activity or certain types of activities subject to licensing;
9) the court, on the basis of a submission by a bailiff, temporarily prohibits issuing a license to the service recipient-debtor;
10) the absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access personal data of restricted access that are required to provide a public service.
1. Perform the insurance agent activities.
2. Participate in the public procurement for provision of services related to signing insurance agreements.
3. Delegate to re-insure risks to the re-insurer-non-resident of the Republic of Kazakhstan upon participation of the two and more insurance brokers-non-residents of the Republic of Kazakhstan.
4. Furnish the money to the employees and affiliated persons without the accounting source documents.
An insurance broker should notify an authorized agency on the termination of activities in written form within thirty working days from the date of de-registration.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
The license fee is 300 times the МCI
The license re-issue and a duplicate license issue fee is 10% of the license fee
The license issue term is within 30 working days.
The license issue term in the case of company re-registration is within 15 working days.
The license issue term in the case of company re-registration in the form of split-up or spin-off is within 30 working days.
The license duplicate issue term is within 2 working days.