Attachment to primary health care facility

Online

Individuals

On the portal you can get the service in several ways:

Using EDS:

1. Log in to the portal or register
2. Click on the "Enquire online" button
3. Fill all the e-enquiry sections
4. Sign the enquiry with digital signature 
5. In the personal account ("History of obtained services") be familiar with notification on your enquiry processing status, which will be sent within the stated period.

Servise provider

Citizens of the RK

Documents required for submission to the service provider:

1. An ID card or an electronic document from the Digital Documents service (for identification).
2. Pensioners: pensioner ID card.
3. The disabled: a pensioner ID card or an extract from medical and social assessment examination certificate.
4. Legal representatives of the child with disability since childhood, as well as guardians or trustees, foster carers and other persons replacing them who pursuant to the legislation of the Republic of Kazakhstan will provide care, education, upbringing, protection of rights and interests of the child (legal representatives): a court decision or other document confirming guardianship and custodianship.
5. Minutes of the committee on the issues of registration of the attachment (detachment) of the population to the primary health care facilities in the “Attached population register” IS that was created under the order of the head of health departments of the regions for the convicts serving a sentence under the court sentence in custody, serving in the colonies (at the place of serving).
6. Compulsory-duty servicemen: an extract from the order of the commander of a military unit (head of an institution) on the conscripts enrollment into the personnel.
7. Students (children under 18 years old), as well as students studying in madrasah (children under 18 years old): an official appeal of the rector of the higher educational institution to the primary health care facilities and minutes of the committee between an educational institution and primary health care facility.
8. Children born in foreign countries: a document confirming the birth in a foreign country.
9. Wards of baby house, orphans, the elderly and others: decision of state health department at local executive bodies of the regions, cities of republican significance and capital city.
10. Those who will proceed with attachment based on the power of attorney, including under a voluntary medical insurance agreement if there is an agreement.

Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

1. Establishing the inaccuracy of the documents submitted by the patient for public service provision, and (or) the data (information) contained therein.
2. Establishing the actual (permanent or temporary) residence of the patient outside the administrative-territorial unit (village, rural district, city, district in the city of regional significance, cities of republican significance, capital city), wherein the PHC facility is located, with the exception of persons residing in the border territories who, by the right of free choice of PHC facility are attached to a nearby outpatient facility located on another administrative-territorial unit.
3. An excess of the number of attached populations per general practitioner at 1,700 people of the mixed population, the same per a district therapist at 2,200 people, the same per district pediatrician at 500 children from 0 to 6 years old, at 900 children from 0 to 14 years old with the free choice of PHC facility.
4. The absence of a document confirming legal representation in the event of attachment of children and the above persons.

Grounds for institution of an administrative procedure

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"