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Driver's license

Как получить услугу

Online

Individuals

On the portal you can get the service:

Using EDS:

1. Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request. To enclose photo to the application (requirements to the photo) and signature sample (requirements to signature scan- image). When paying a state fee when rendering a service, it is necessary to choose the tax authority body at the location of the specialized «Public Service Center».

4. Sign a request with digital signature

5. In personal account (in the Service payment history section) to familiarize with the formed electronic application, which is necessary to provide at fixed time in RED or «State-owned corporation «Government for citizens» NJSC. In the field «Service payment history» - with an electronic check on the payment of state duty for issuing a driver's license, you must print.

6. To visit the «State-owned corporation «Government for citizens» NJSC or RED for MIA RK employees personally identification by the address admonished in the electronic application. It’s necessary to have:

- personality identifying document;

- active driver license for exchange.

You can take a trial theoretical exam on traffic rules using this link

Note: TYou can get a driver's license through the e-government portal in the case of an exchange of a driver's license, communication services with the expiration date, with a change of last name, first name and patronymic, in case of loss or theft.

The recipient of the service can also book a queue for a theoretical and practical exam in SpetsTSON for the state service “Issue of driver’s licenses” through the Service - Pre-booking of an electronic queue for passing exams for a driver’s license

Government for citizens

Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

A document, an identity document (for identification purposes), including in electronic form from the digital documents service.
Medical certificate via the information system of the authorized body in the field of healthcare (not provided if the driver's license is replaced before the expiration date).
A document confirming the payment of the state fee.
Certificate of completion of training courses through the information system of professional associations for the training of drivers of vehicles or AIS "Driving School".

Результат оказания услуги

A driver's license or a reasoned response about the refusal to provide a public service.

Часто задаваемые вопросы

Grounds for refusal to provide public services established by the laws of the Republic of Kazakhstan

1) establishing the unreliability of the documents submitted by the service recipient for receiving a public service, and (or) the data (information) contained therein;

2) non-compliance with the requirements established by the Rules of State Registration and Accounting of certain types of vehicles by vehicle identification number, training of drivers of motor vehicles, taking exams and issuing driver's licenses approved by Order of the Ministry of Internal Affairs of the Republic of Kazakhstan dated December 12, 2014 No. 862 (registered in the Register of State Registration of Regulatory Legal Acts under No. 10056), the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services;

3) the presence of a timely unfulfilled decision by the service recipient on the imposition of an administrative penalty in the form of a fine and (or) an order on the need to pay a fine in the field of road safety;

4) the absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and their protection", for access to personal data of limited access, which are required for the provision of public services.

Grounds for institution of an administrative procedure

appeal;
initiative of an administrative body or official.

General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

Full name, IIN, postal address of a natural person, BIN of a legal entity;
name of administrative body, official to whom the appeal is submitted;
the essence of an appeal;
date of filing an appeal;
signature of the applicant or his representative;
other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Receipt, registration, withdrawal and revoke of an appeal

! It is barred to reject the receipt of an appeal.

Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

Timeframe of administrative procedure that is under institution on the basis of an appeal

The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

Complaints procedure

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

Deadline for filing a complaint

A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название

Issuance of a driver’s license

Получатели услуги

Individuals

Стоимость услуги

1.25 МCI

Срок оказания услуги