You can obtain a service via the Portal:
1. Log in on the portal and click the Request Online button.
2. Go to the Visa and migration portal of the Republic of Kazakhstan (vmp.gov.kz/main/user/consul-service).
3. Sign up on the Visa and migration portal.
4. Complete e-request indicating personal information and sign the request with EDS.
For registration of single - entry visas B1, "B2", "B3", "B12" and "C12" - through the e-government portal.
Documents required for submission to service provider:
A visa to enter the Republic of Kazakhstan or a response about the refusal to provide a public service.
1) establishing the unreliability of documents submitted by the service recipient for receiving public services and (or) the data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted materials, objects, data and information necessary for the provision of public services with the requirements of these Rules;
3) the negative response of the authorized state bodies to the request for approval, which is required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
From the moment of delivery of the package of documents to the service provider – no more than 5 working days.
When accessing the portal – 1 working day.
If the response is not provided by the coordinating state body within the specified period, the state service is provided within 1 working day after receiving the approval (when contacting the service provider).