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Acceptance of documents and sending them for issuance of passports to citizens of the Republic of Kazakhstan staying abroad

Как получить услугу
Service provider
Individuals

Documents required for submission to service provider:

  1. Application.
  2. Birth certificate (when a child under the age of 16 receives a passport) and an identity document of one of the parents to confirm the child's citizenship. Notarized application-consent from a foreign parent to receive documents certifying the identity of a citizen of the Republic of Kazakhstan (in the case of a child born outside the Republic of Kazakhstan and different citizenship of the parents, one of whom was a citizen of the Republic of Kazakhstan at the time of the child's birth and both parents had permanent residence outside the Republic of Kazakhstan at that time).
  3. Passport of a citizen of the Republic of Kazakhstan (when exchanging a passport).
  4. Four color photos of the size of 3, 5x4, 5 centimeters (photos must correspond to the age of the service recipient at the time of registration of the document and are made strictly in full face on a light background with a neutral expression and a closed mouth, in which the face occupies about 75 % of the total area of the photo. Photos are made by photo printing from a single negative on thick photo paper. Images produced by computer scanning, modeling, or Photocopying are not allowed).
  5. Passport of the sample of 1974 (former Union of Soviet Socialist Republics) when receiving a passport for the first time by a citizen of the Republic of Kazakhstan (when confirming the citizenship of the Republic of Kazakhstan).
  6. General passport (former Union of Soviet Socialist Republics) when a citizen of the Republic of Kazakhstan receives a passport for the first time (when confirming the citizenship of the Republic of Kazakhstan).
  7. Document confirming the fact of permanent residence, study, work abroad, marital status, health disorders with a persistent disorder of body functions that restricts the life of the person (original and copy).
  8. Certificate of non-citizenship from the competent authority of the host country, if the possibility of obtaining such a certificate is provided by the legislation of the host country.
  9. Document confirming payment of the consular fee.
Результат оказания услуги

Passport of a citizen of the Republic of Kazakhstan, or a reasoned response to the refusal to provide public services.

Часто задаваемые вопросы
What can be the reasons for refusal to deliver a public servise?

1) Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) data (information) contained therein.
2) The non-compliance of the service recipient and (or) submitted data and information necessary for the provision of public services with the requirements established by the Rules for the provision of public services "Acceptance of documents and forwarding them for the production of passports to citizens of the Republic of Kazakhstan who are abroad". When the service recipient submits an incomplete package of documents in accordance with the list provided for in paragraph 8 of this list of basic requirements for the public services provision and (or) expired documents, the service provider refuses to accept the application.
3) The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access restricted personal data required for the provision of public services.
4) The absence of registration at the place of residence and place of temporary stay (residence) on the territory of the Republic of Kazakhstan for the persons specified in subparagraph 2), 3), 4), 5), 6) of paragraph 2 of these Rules, in accordance with subparagraph 1) of paragraph 2 article 51 of the Law of the Republic of Kazakhstan "On population migration".

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

Полное название
Acceptance of documents and sending them for issuance of passports to citizens of the Republic of Kazakhstan staying abroad
Получатели услуги
Individuals
Стоимость услуги

The state service is provided to individuals on a paid basis at the rates of the consular fee, in accordance with the Code of the Republic of Kazakhstan and the order of the Minister of foreign Affairs of the Republic of Kazakhstan.

The conditions for exemption from paying the consular fee are regulated in accordance with the Code of the Republic of Kazakhstan dated December 25, 2017 "on taxes and other mandatory payments to the budget (Tax code)".

Срок оказания услуги

From the date of delivery by a citizen of the Republic of Kazakhstan of a package of documents to the service provider – 90 calendar days

Услугу оказывает
Ministry of Foreign Affairs of the Republic of Kazakhstan
Место предоставления услуги
RK diplomatic missions

Rules for providing state services

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