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Placing pre-school children (up to 6 years old) on the waiting list for referral to pre-school organizations

To apply in Astana click the link

Dear service recipients!

In connection with the change in the queuing mechanism for preschool organizations, the service was tested in Shakhtinsk city of Karaganda region and Petropavlovsk city of North Kazakhstan region.

The project is currently being scaled up using a new model. A list of regions, including cities and districts, will be added below as we connect:

Atyrau

Shymkent

Karaganda

Kyzylorda Region,

Zhambyl Region,

North-Kazakhstan region,

Shcherbaktinsky, Maysky, Irtyshsky, Pavlodar, Bayanaulsky, Akkuly, Terenkol and Uspensky districts of Pavlodar region.

To receive the service please click the link

Как получить услугу
Online
Individuals

You can obtain a service via the Portal:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Government for citizens
Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

1. application form in accordance with Annex 1 to the Rules;

2. the child's birth certificate (for identification);

3. a document certifying the identity of the service recipient (one of the parents or legal representative (for identification);

4. certificate issued from the place of work of a military officer or employee of special state bodies, certified by the signature of the authorized person and the seal (if available) (valid for a month from the date of issue);

5. certificate from the teacher's place of work, signed by the head of the educational organization and stamped (valid for one month from the date of issue), scanned copy of the diploma;

6. conclusion of psychological-medical-pedagogical consultation for children with special educational needs (if available);

7. the doctor-phthisiatrician;

8. documents confirming the possibility of receiving a priority referral to a preschool organization.

Service provider
Individuals

Documents required for submission to service provider:

1. application form in accordance with Annex 1 to the Rules;

2. the child's birth certificate (for identification);

3. a document certifying the identity of the service recipient (one of the parents or legal representative (for identification);

4. certificate issued from the place of work of a military officer or employee of special state bodies, certified by the signature of the authorized person and the seal (if available) (valid for a month from the date of issue);

5. certificate from the teacher's place of work, signed by the head of the educational organization and stamped (valid for one month from the date of issue), scanned copy of the diploma;

6. conclusion of psychological-medical-pedagogical consultation for children with special educational needs (if available);

7. the doctor-phthisiatrician;

8. documents confirming the possibility of receiving a priority referral to a preschool organization.

Результат оказания услуги
Часто задаваемые вопросы
What can be the reasons for refusal to deliver a public servise?

1. Establishing the unreliability of the documents submitted by the service recipient for the public service receipt, and (or) data (information) contained therein.

2. The non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services with the requirements established by the regulatory legal acts of the Republic of Kazakhstan.

3. The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access restricted personal data required for the public services provision.

4. The submission by the service recipient of an incomplete package of documents in accordance with the list provided for by subordinate regulatory legal act that determines the procedure for the public services provision and (or) of expired documents.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 20 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan

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Полное название
Placing pre-school children (up to 6 years old) on the waiting list for referral to pre-school organizations
Получатели услуги
Individuals
Individuals
Individuals
Стоимость услуги

Free-of-charge

Срок оказания услуги

From the moment of contacting the service provider, the State Corporation, or the portal – 1 working day

Услугу оказывает
Ministry of Education of the Republic of Kazakhstan
Место предоставления услуги
Mobile application Egov
«State-owned corporation «Government for citizens» NJSC
Portal of "electronic government"
Department of Education of cities of republican significance and the capital, subdivisions of education of districts, cities of republican significance

Rules for providing state services

You can read the instructions for compressing application documents.

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