Assignment of pension payments from SCPP

Government for citizens

Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

The service recipient (or their representative under a notarized power of attorney)

1. When applying for the provision of public services, provides an application.
2. When applying for the appointment of pension payments from the unified accumulative pension fund, basic pension and age pension payments, one application is provided.
3. Identity document (passport of a citizen of the Republic of Kazakhstan, identity card of a citizen of the Republic of Kazakhstan, certificate of ethnic Kazakh (kandas), residence permit of a foreigner, certificate of candace before obtaining citizenship of the Republic of Kazakhstan) (required for identification).
4. Certificate of the amounts of income paid to an individual and mandatory pension contributions made from income in the form.
5. For individual entrepreneurs, persons engaged in private practice, as well as individuals receiving income under contracts of a civil nature, the subject of which is the performance of works (provision of services), with the exception of the case provided for in subparagraph 5) of paragraph 2 of Article 24 of the Law– an income document issued by the state revenue authority.

6. documents confirming the applicant's work experience:

• employment record;
• certificates of archival institutions, electronic copies of archival documents certified by an electronic digital signature of an authorized employee of the state archive or departmental archive, or from the place of work in the absence or unfitness of the work book, the absence of relevant entries in the work book, the presence of corrections, inaccuracies, discrepancies.

7. Marriage certificate (certificate of civil status registration) or a certificate of dissolution of marriage or an extract from the marriage certificate (if the parent/guardian's surname changes).

In the case of age pension payments to women who have given birth (adopted, adopted) 5 or more children and raised them up to the age of eight, additional birth certificates of children (or birth certificate, or certificate of civil registration issued by civil registration authorities) and documents confirming the fact of raising children up to eight years of age are submitted.

In the case of age pension payments to a person who lived in the zones of extreme and maximum radiation risk, a document confirming the fact of living in the zones of extreme and maximum radiation risk from August 29, 1949 to July 5, 1963 for 5 years is additionally submitted.
In case of establishment of guardianship (guardianship), a document confirming the establishment of guardianship (guardianship) is submitted.
When submitting documents drawn up in a foreign language, the notary attests the correctness of the translation of the document into Kazakh or Russian in accordance with subparagraph 9) of paragraph 1 of Article 34, Article 80 of the Law of the Republic of Kazakhstan "On Notary".

What can be the reasons for refusal to deliver a public servise?

Refusal to deliver a public service might be caused by unreliable documents provided by a service recepient and (or) data that is contained in the documents.

If you want to report the result, action or inaction of servise provider.

If you do not agree with the result, actions or inaction of government agency`s civil officers, you can apply to the service provider`s head. Your complaint will be considered within 5 working days from its registration and an answer will be provided.

A complaint can be submitted in several ways:

1.Online.
2. Submitted personally to the Ministry`s administrative office.
3. Via e-Gov Portal.

If you are not satisfied by the provided answer to your complaint, you have a right to submit a complaint to an agency authorized to assess and control quality of public service delivery, and also appeal to court.